Experiencing problems with the switch wizard scan

[gcrodaje]

Hi,

I'm trying to add switch/router in Nagios XI using SNMP, unfortunately, i'm getting below status.

Bandwidth and port status:
-The switch is currently down
-The switch does not exist at the address you specified
-SNMP support on the switch is disabled

Is there any configuration needed from the switch/router?

For your kind advise, please.

Thank you very much.

[scottwilkerson]

Are you sure the switch has SNMP enabled? Are you using the same version that is enabled on the switch?

[gcrodaje]

Hi scottwilkerson,

As per our client, yes. Because the switch is being used by their existing Nagios XI setup. Just to enlighten you with the current setup, they rebuild a new NMS (VM) as they planning to shutdown their existing NMS (physical server).

As we add other host (windows server), we just modify the NSCLIENT++ installed and add the IP ADD of the new NMS and it was successful. Unfortunately, as we tried to add the switch/router using SNMP, we experience a problem as i mention on my previous post.

Please let me know if you need additional information in order to resolve this issue.

Thank you very much.

[scottwilkerson]

Can you run the following from the Nagios XI server replacing xxx.xxx.xxx.xxx with the switch IP address and public with the community string of the switch, and let us know if you get a response

Code: Select all

snmpwalk -v 2c -c public xxx.xxx.xxx.xxx 1

[gcrodaje]

Hi scottwilkerson,

I think this is now okay. We just did some configuration on the switch/router side.

Thank you very much.

[scottwilkerson]

Hi scottwilkerson,

I think this is now okay. We just did some configuration on the switch/router side.

Thank you very much.

Sounds great!

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