Nagios XI down after upgrade

[romanshujain]

Hi,

Today I was upgrading Nagios XI from UI from v5.4.1 to latest version(5.5.10). Nagios upgrade page is showing "Update in progress. Please wait. Update may take a few minutes" from last 2 hour.

last logs update on UI is:

Done!
Installing 'components/custom-includes.zip'
No entry for terminal type "unknown";
using dumb terminal settings.

Last log updated in log file(/usr/local/nagiosxi/tmp/upgrade.log):

Removing Ajaxterm...
Stopping ajaxterm: [ OK ]
Installing new SSH Terminal...
Loaded plugins: enabled_repos_upload, package_upload, product-id, search-
: disabled-repos, security, subscription-manager
Setting up Install Process
No package shellinabox available.
Error: Nothing to do
Uploading Enabled Repositories Report
Loaded plugins: product-id, subscription-manager

When i have reloaded page now nagios is seems down.
Please Advise.

[scottwilkerson]

Can you post the output from the following command

Code: Select all

tail -50 /usr/local/nagiosxi/tmp/upgrade.log

[romanshujain]

Thanks for quick response, Please find below 50 lines:



cd ./src/; make install-plugin
make[1]: Entering directory `/usr/local/nagiosxi/tmp/nagiosxi/subcomponents/nrpe/nrpe-3.2.1/src'
/usr/bin/install -c -m 755 -d /usr/local/nagios/bin
/usr/bin/install -c -m 755 ../uninstall /usr/local/nagios/bin/nrpe-uninstall
/usr/bin/install -c -m 775 -o nagios -g nagios -d /usr/local/nagios/libexec
/usr/bin/install -c -m 775 -o nagios -g nagios -d /usr/local/nagios/libexec
/usr/bin/install -c -m 775 -o nagios -g nagios check_nrpe /usr/local/nagios/libexec
make[1]: Leaving directory `/usr/local/nagiosxi/tmp/nagiosxi/subcomponents/nrpe/nrpe-3.2.1/src'
cd ./src/; make install-daemon
make[1]: Entering directory `/usr/local/nagiosxi/tmp/nagiosxi/subcomponents/nrpe/nrpe-3.2.1/src'
/usr/bin/install -c -m 755 -d /usr/local/nagios/bin
/usr/bin/install -c -m 755 ../uninstall /usr/local/nagios/bin/nrpe-uninstall
/usr/bin/install -c -m 755 nrpe /usr/local/nagios/bin
make[1]: Leaving directory `/usr/local/nagiosxi/tmp/nagiosxi/subcomponents/nrpe/nrpe-3.2.1/src'
/usr/bin/install -c -m 755 startup/default-init /etc/init.d/nrpe
/usr/bin/install -c -m 775 -o nagios -g nagios -d /usr/local/nagios/etc
/usr/bin/install -c -m 644 -o nagios -g nagios sample-config/nrpe.cfg /usr/local/nagios/etc
Stopping xinetd: [ OK ]
Starting xinetd: [ OK ]
Starting nrpe [ OK ]
UPGRADE: NRPE upgraded OK.
UPGRADE: NRDP is being upgraded...
UPGRADE: NRDP upgraded OK.
Finished updating Core, Plugins, NRPE, NRDP ...
Upgrading MySQL database for XI...
ALTER TABLE
CREATE SEQUENCE
CREATE SEQUENCE
psql:nagiosxi/nagiosxi-db/mods/pgsql/schema_03.sql:34: NOTICE: CREATE TABLE / PRIMARY KEY will create implicit index "xi_cmp_trapdata_pkey" for table "xi_cmp_trapdata"
psql:nagiosxi/nagiosxi-db/mods/pgsql/schema_03.sql:34: NOTICE: CREATE TABLE / UNIQUE will create implicit index "xi_cmp_trapdata_trapdata_event_name_key" for table "xi_cmp_trapdata"
CREATE TABLE
psql:nagiosxi/nagiosxi-db/mods/pgsql/schema_03.sql:54: NOTICE: CREATE TABLE / PRIMARY KEY will create implicit index "xi_cmp_trapdata_log_pkey" for table "xi_cmp_trapdata_log"
CREATE TABLE
CREATE SEQUENCE
psql:nagiosxi/nagiosxi-db/mods/pgsql/schema_03.sql:75: NOTICE: CREATE TABLE / PRIMARY KEY will create implicit index "xi_auth_tokens_pkey" for table "xi_auth_tokens"
CREATE TABLE
CREATE SEQUENCE
psql:nagiosxi/nagiosxi-db/mods/pgsql/schema_03.sql:96: NOTICE: CREATE TABLE / PRIMARY KEY will create implicit index "xi_sessions_pkey" for table "xi_sessions"
CREATE TABLE
Removing Ajaxterm...
Stopping ajaxterm: [ OK ]
Installing new SSH Terminal...
Loaded plugins: enabled_repos_upload, package_upload, product-id, search-
: disabled-repos, security, subscription-manager
Setting up Install Process
No package shellinabox available.
Error: Nothing to do
Uploading Enabled Repositories Report
Loaded plugins: product-id, subscription-manager

[scottwilkerson]

Can I have you run the manual upgrade procedure following this document

https://assets.nagios.com/downloads/nag ... ctions.pdf

Please report any errors