Apply config is successful, but prompt still there
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andrewatmacys
- Posts: 114
- Joined: Tue Feb 06, 2018 9:25 am
Apply config is successful, but prompt still there
Whenever I apply the config on my installation of Nagios XI through the UI, it applies successfully but the prompt to apply the config remains whenever I navigate to a new page or log back in, even when a config is not being updated. What could be causing this? as far as I know, it isn't causing any problems but I want to make sure that it isn't doing something wrong behind the scenes.
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benjaminsmith
- Posts: 5324
- Joined: Wed Aug 22, 2018 4:39 pm
- Location: saint paul
Re: Apply config is successful, but prompt still there
Hi @Andrew,
Sometimes if the time and time/zone settings are not in sync between the server and php you can have issues when applying configuration. Let's verify the time settings ( see reference below), and then apply configuration and capture the log output to review any errors.
1. Run the following to check the time settings.
2. Tail the log file
3. Next Go to Configure, CCM -> Tools -> Config File Management
Click Delete Files
Write Configs
Verify Files
Then Apply Configuration and post the output of the log for us to review. Thanks.
Reference
Changing the System Time
Sometimes if the time and time/zone settings are not in sync between the server and php you can have issues when applying configuration. Let's verify the time settings ( see reference below), and then apply configuration and capture the log output to review any errors.
1. Run the following to check the time settings.
Code: Select all
grep "date.timezone" /etc/php.ini
ls -l /etc/localtime
php -r 'echo date("D M j G:i:s T Y")."\n";'
date
echo "SELECT NOW();" | mysql -u root -pnagiosxi
Code: Select all
tail -f /usr/local/nagiosxi/var/cmdsubsys.logClick Delete Files
Write Configs
Verify Files
Then Apply Configuration and post the output of the log for us to review. Thanks.
Reference
Changing the System Time
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Be sure to check out our Knowledgebase for helpful articles and solutions!
Be sure to check out our Knowledgebase for helpful articles and solutions!
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andrewatmacys
- Posts: 114
- Joined: Tue Feb 06, 2018 9:25 am
Re: Apply config is successful, but prompt still there
I don't have root access, but did the remaining parts in the meantime while I get someone to help with that.
It seems to have worked, at least right now. I can still post the log, but it's got a lot of info that I don't believe is necessarily related to the problem.
It seems to have worked, at least right now. I can still post the log, but it's got a lot of info that I don't believe is necessarily related to the problem.
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benjaminsmith
- Posts: 5324
- Joined: Wed Aug 22, 2018 4:39 pm
- Location: saint paul
Re: Apply config is successful, but prompt still there
Hi Andrew,
Ok. Just give us an update if you experience any issues.It seems to have worked, at least right now. I can still post the log, but it's got a lot of info that I don't believe is necessarily related to the problem.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Be sure to check out our Knowledgebase for helpful articles and solutions!
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andrewatmacys
- Posts: 114
- Joined: Tue Feb 06, 2018 9:25 am
Re: Apply config is successful, but prompt still there
Thanks! And will do!
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benjaminsmith
- Posts: 5324
- Joined: Wed Aug 22, 2018 4:39 pm
- Location: saint paul
Re: Apply config is successful, but prompt still there
Sounds good.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Be sure to check out our Knowledgebase for helpful articles and solutions!