So was upgrade successful or not? ...

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
stf_792
Posts: 48
Joined: Fri Jul 17, 2015 12:55 pm

So was upgrade successful or not? ...

Post by stf_792 »

We performed online upgrade to version 5.5.9 and now we see the following on "Check For Update" page:

The update did not complete successfully. Please try updating manually.

but inside dumb terminal windows it says

Nagios XI Upgrade Complete! ->> which according to troubleshooting indicates successful upgrade.

upgrade.log file have some warnings (we choose not to add some services to notification) but no errors.

So how can I resolve this, so I can upgrade to the latest version (now 5.5.11)

Thanks you.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: So was upgrade successful or not? ...

Post by scottwilkerson »

There is a bug in the online upgrade that can cause the error "The update did not complete successfully. Please try updating manually." even when the upgrade completes successfully.

With the message in the box "Nagios XI Upgrade Complete!" you can simply click the "Go back" button, your system is upgraded.
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
stf_792
Posts: 48
Joined: Fri Jul 17, 2015 12:55 pm

Re: So was upgrade successful or not? ...

Post by stf_792 »

Thanks. "go back" worked :)
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: So was upgrade successful or not? ...

Post by scottwilkerson »

stf_792 wrote:Thanks. "go back" worked :)
Great!

Locking thread
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked