The script that failed was ./3-dbservers

[andrewatmacys]

Hello,

I'm running an install of an older version of Nagios on a new server, v 5.2.0 to be exact, so that I can transfer another installation to it then upgrade, which is not possible on the current server. However, I am running into an error that's preventing me from installing that is as follows: 'The script that failed was ./3-dbservers'.

I am not sure what the cause is, but I'm attaching a screenshot and can pm the install log as well.

[npolovenko]

Hello, @andrewatmacys. Yes, could you PM the install log to me? Thank you.

[andrewatmacys]

Sure, PMing it now.

[npolovenko]

@andrewatmacys, I saw this error at the beginning of the installation.

ERROR: unable to read system id.

This could be related to problems with RedHat activation or activation of the subscription manager.

Looks like it fails to start mariadb. Can you run these commands and show me the output?

/bin/systemctl start mariadb.service
/bin/systemctl status mariadb.service

Also, please upload:

/var/log/mariadb/mariadb.log

[andrewatmacys]

Sorry for the late reply, here's the output, and I will PM the log.

[andrewatmacys]

As it turns out, the mariadb.log is empty. I'm not sure why that is, I guess because it didn't ever start?

[npolovenko]

@andrewatmacys, This error is usually caused by the install of MariaDB or MYSQL in the past and some files being leftover in the directory. Try running the following commands and let me know if MariaDB starts:

mv /var/lib/mysql/* /tmp/
systemctl start mariadb

[andrewatmacys]

I got a no such file or directory error. There shouldn't be any issues with prior installs since this was a new install, albeit an older version then the latest.

[npolovenko]

@andrewatmacys, I can try to replicate the installation on a test server in the lab. What kind of OS is installed on this server?

Is selinux enabled?

sestatus

What is the output of?

rpm -q mariadb-server
yum list installed | grep maria

You may try to remove the mariadb and rerun the fullinstall script:

yum remove mariadb mariadb-server
mv /var/lib/mysql /var/lib/mysql_old_backup

Can you also show me the list of installed repositories:

yum repolist

[andrewatmacys]

sestatus returns disabled. The server is running RHEL 7.6.

I am attaching the outputs of the other commands, deleting and reinstalling did not work.

This was a fresh install of version 5.4.0, so there should be nothing else inhibiting the install from previous versions.