NagiosXI checks "an error occurred processing your request"

[ITOMB_IMT]

I am able to apply the configuration successfully and also am noticing the checks are all reporting properly. when I force a check through the GUI I receive a generic error "an error occurred processing your request", whereas we have the backup running fine on secondary with the same backups of primary.

Thanks,

[ssax]

First, go to Configure > Core Config Manager > Contacts:
- Edit your contact
- On the Alert Settings tab make sure Can Submit Commands is set to On

Please run this tail command (and leave it running):

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tail -F /var/log/httpd/error_log /var/log/httpd/ssl_error_log

Then replicate the issue in the web interface again and send us the full output of the tail command above one you receive the error again.

Then send the output of these commands as well:

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ls -l /usr/local/nagios/var
ls -l /usr/local/nagios/var/rw