Graph Explorer Graphs Not Adding to Dashboard

[MikeMAN987]

Different error - mysqldump: Couldn't find table: "nagiosxi"

[npolovenko]

@MikeMAN987, Please try this command:

mysqldump -uroot -pnagiosxi nagiosxi xi_usermeta > /tmp/usermeta.sql

[MikeMAN987]

Thank you! sql sent.

[npolovenko]

@MikeMAN987, Please go to the Admin menu in XI, click on System Settings in the left column and go to the Security tab. Check the box
Frame Restrictions -> Disable - Do not restrict pages from being opened in iframes from anywhere. Update settings and let me know if that allows you to see the graphs.

[MikeMAN987]

Thanks for the suggestion. I tried that, however i still have a blank page when generating the data..

[lmiltchev]

Since you are using SSL, can you verify that you have "https" in both places - the "Program URL", and "External URL" (Admin > System Config > System Settings)? Also, have you tried using an IP address, instead of a hostname in the same two fields? Does this make any difference?

[MikeMAN987]

Does not seem to matter updating and visiting by IP. https is indeed in that setting.

[lmiltchev]

The reason I asked you to check if you have "https" in the "Program/External URL" is because I saw log entries as this one:

http://nagiosxi.mgic.net/nagiosxi/includes/components/graphexplorer/

Your Nagios XI instance is quite old. Is upgrading XI an option for you? There have been a numerous bug fixes/added features in the latest releases of XI, so upgrading your Nagios XI instance *may* fix the issue.

Another option would be to open a support ticket via our support center here:

https://support.nagios.com/tickets/

Our support technicians could offer a remote session to speed up the resolution of the problem.