NagioXI integration with Slack

[romanshujain]

Hi Team,

I am integrating NagioXI with Slack. I have followed below document to integrate nagiosxi with slack.

https://assets.nagios.com/downloads/nag ... ios-XI.pdf

When running below command on command prompt i am getting output in slack channel.

./slack_nagios.pl -field slack_channel=#hosts -field HOSTALIAS="Test Host" -field HOSTSTATE="UP" -field HOSTOUTPUT="Host is UP" -field NOTIFICATIONTYPE="RECOVERY"

But after complete the all steps on Ngaioxi UI, when services is changing its status it is not triggering any notification to slack. Please help ASAP.

[cdienger]

There are a lot of steps in that document so try to go over it again and make sure nothing was missed. If it is still not working after doing this, please PM a copy of the slack_nagios.pl as well as a profile from Admin > System Config > System Profile > Download Profile.

[romanshujain]

I have followed all the steps mentioned in document correctly and reviewed it again.
Also, When i executed below command from terminal i am getting output in Slack (Page no 7). So It mean it is configured correctly.

./slack_nagios.pl -field slack_channel=#hosts -field HOSTALIAS="Test Host" -field HOSTSTATE="UP" -field HOSTOUTPUT="Host is UP" -field
NOTIFICATIONTYPE="RECOVERY"

PFA as requested.

[npolovenko]

@romanshujain, I see that you're monitoring 409 hosts and 2754 services with this XI but the slack contact is assigned to only 1 host -> eqwezp005. So it will only alert you if something happens with this specific host.

The second thing I noticed is that your commands (notify host by slack and notify service by slack) use the #general channel. But when you were running a test command you used the #hosts channel in slack?

Lastly, it doesn't look like you created a slack XI user. Please see page 10 of this tutorial:
https://assets.nagios.com/downloads/nag ... ios-XI.pdf

[romanshujain]

Thanks for the response.

1. Yes you are correct, I am monitoring many host and services but slack contact is assign only 1 host and 2 services because of testing purpose, I intentionally down those 2 services which are assigned slack contact but still it is not notify me on slack.

2. yes, I have created 2 commands(slack_host_notification_handler, slack_service_notification_handler) and they are using #general channel. Also, When i am executing command test command i put #general channel, In my previous post i forgot to mention it. Below is correct command.

./slack_nagios.pl -field slack_channel=#general-field HOSTALIAS="Test Host" -field HOSTSTATE="UP" -field HOSTOUTPUT="Host is UP" -field NOTIFICATIONTYPE="RECOVERY"

PS- commands(notify host by slack and notify service by slack) mentioned you are not present in my command.

3. I have created slack user. username is slack and name is Slack Integration.

Please let me know if any additional info required from my side.

[cdienger]

What do the permissions look like on the slack_nagios.pl file? Run "ll /usr/local/nagios/libexec/slack_nagios.pl" and make sure it's owned by nagios:nagios with executable permissions.

Are you waiting long enough for the service to go into a HARD state? The handler will only be triggered if it reaches a HARD state which can take up to 7 minutes based on the configuration.

[romanshujain]

slack_nagios.pl file is owned by nagios:nagios and permission are set as 775(rwxrwxr-x).

-rwxrwxr-x 1 nagios nagios 2712 Mar 11 15:17 slack_nagios.pl

Yes I am waiting enough for the service to go into a HARD state. I did schedule immediate check as well.

[cdienger]

Log into the slack account and make sure notifications are enabled on their account. See the attached screenshot.