plugin timed out?

[xpertech]

upgrade NagiosXI from 5.4.11 to 5.5.11 last week, after that there're a lot report "plugin timed out" from time to time, but before upgraded there're no such problem?!

[cdienger]

Are all of these hosts in the screenshot using the same plugin? Please PM me a profile taken while it is in this state so I can take a closer look at things. A profile can be created under Admin > System Config > System Profile > Download Profile.

[cdienger]

The profile shows database corruption and multiple ipcs queues. Repair the database following https://assets.nagios.com/downloads/nag ... tabase.pdf and then restart everything to give it a clean start:

Code: Select all

systemctl stop crond
systemctl stop npcd
systemctl stop nagios
systemctl stop ndo2db
pkill -9 -u nagios
for i in $(ipcs -q | grep nagios |awk '{print $2}'); do ipcrm -q $i; done
rm -rf /usr/local/nagiosxi/var/dbmaint.lock
rm -rf /usr/local/nagiosxi/var/event_handler.lock
rm -rf /usr/local/nagiosxi/scripts/reconfigure_nagios.lock
systemctl stop mysqld
systemctl start mysqld
systemctl start ndo2db
systemctl start nagios
systemctl start npcd
systemctl start crond
systemctl start httpd

[xpertech]

The profile shows database corruption and multiple ipcs queues. Repair the database following https://assets.nagios.com/downloads/nag ... tabase.pdf and then restart everything to give it a clean start:

Code: Select all

systemctl stop crond
systemctl stop npcd
systemctl stop nagios
systemctl stop ndo2db
pkill -9 -u nagios
for i in $(ipcs -q | grep nagios |awk '{print $2}'); do ipcrm -q $i; done
rm -rf /usr/local/nagiosxi/var/dbmaint.lock
rm -rf /usr/local/nagiosxi/var/event_handler.lock
rm -rf /usr/local/nagiosxi/scripts/reconfigure_nagios.lock
systemctl stop mysqld
systemctl start mysqld
systemctl start ndo2db
systemctl start nagios
systemctl start npcd
systemctl start crond
systemctl start httpd

the command seems not work?!

[cdienger]

Sorry, looks like you're running mariadb. Try stopping and starting with these commands instead:

Code: Select all

systemctl stop mariadb
systemctl start mariadb

[xpertech]

After run the commands, it seems that after upgraded NagiosXI still has a lot of "plugin timed out" (compared to another NagiosXI which before upgraded).

[cdienger]

Let's gather a fresh profile so we can confirm the database problem is resolved. It'd probably be best to work this through a ticket too. Feel free to open on at https://support.nagios.com/tickets and attach the profile to the case.

[xpertech]

Today there were a lot of "Service check timed out after seconds" alert on the Production Host Nagios XI 5.4.11, but in the same time the Backup Nagios XI 5.5.11 didn't get any alert, it seems that something wrong after upgraded.

[cdienger]

A ticket has been opened for this so we'll lock this up and continue working through the ticket.