Nagiox XI freezes after sending test email

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lelouvenice
Posts: 6
Joined: Tue Apr 02, 2019 9:46 am

Nagiox XI freezes after sending test email

Post by lelouvenice »

Can someone tell me if the freezing has anything to do with my configurations? I'm running Nagios XI on Hyper-V. Thanks
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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: Nagiox XI freezes after sending test email

Post by ssax »

Please go to Admin > Manage Email Settings:
- Make sure Debug Log is checked
- Click the Update Settings button

Then run this tail command (and leave it running):

Code: Select all

tail -F /var/log/maillog /usr/local/nagiosxi/var/cmdsubsys.log /usr/local/nagiosxi/tmp/phpmailer.log /usr/local/nagiosxi/var/eventman.log /var/log/httpd/error_log /var/log/httpd/ssl_error_log
Then force a notification to be sent then send me the full output of the tail command above and any errors you see on the screen.

Thank you!
lelouvenice
Posts: 6
Joined: Tue Apr 02, 2019 9:46 am

Re: Nagiox XI freezes after sending test email

Post by lelouvenice »

Hi, the tail command keep on running forever. Am I supposed to stop it or will it stop automatically?
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lelouvenice
Posts: 6
Joined: Tue Apr 02, 2019 9:46 am

Re: Nagiox XI freezes after sending test email

Post by lelouvenice »

eventman.log : PROCESSED 0 EVENTS
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lelouvenice
Posts: 6
Joined: Tue Apr 02, 2019 9:46 am

Re: Nagiox XI freezes after sending test email

Post by lelouvenice »

Hi, the problem is resolved. Thank you~
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Nagiox XI freezes after sending test email

Post by npolovenko »

@lelouvenice , I was gonna say it looks like some kind of authentication issue with the SMTP server. Glad you got this resolved. I will be closing this thread but feel free to open a new one if anything else comes up.
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