Socket Timeout after 10 seconds

[veera1592]

I am monitoring my ports, those are listening on my server.


I am just monitoring port, if this site would go down, port would not be in listening state, but as start port monitoring, all my ports are monitoring, but few ports are giving following URl.

CRITICAL - Socket timeout after 10 seconds

[benjaminsmith]

Hi @veera1592,

What type of agent/check command are you using for this service? Can you post the entire check command for us to review? You can go to Configure > CCM > Service >Run Check Command to see the check command and its arguments.

Also, verify the remote hosts ports, by running the following from the Nagios XI server and post the output:

Code: Select all

nmap <ip address of host>

Thank you.

[veera1592]

I Have run this command, and please find the output in the attachement

[benjaminsmith]

Hi @veera1592,

Thanks for posting that, it looks like you are using NRPE. You may need to increase the timeout settings on this check due to a slow network.

1. First, let's make sure NRPE is running on the remote host.

Code: Select all

service xinetd status
ps -aef | grep nrpe

2. If that's working, follow the instructions in the link below to increase the timeout settings in the following guide and let me know if this resolves the issue.

NRPE - CHECK_NRPE: Socket Timeout After n Seconds

[veera1592]

Hello ,

I just wanted to know , why some hosts are showing Unhandled.. Please refer the IMAGE attached

[scottwilkerson]

Unhanded means they are in a non-OK state and you have not acknowledged them yet.

[veera1592]

Any steps to be followed, to clear that.. I have tried to acknowledge the same, but unable to succeeded. could you guide me to clear that.

[scottwilkerson]

Any steps to be followed, to clear that.. I have tried to acknowledge the same, but unable to succeeded. could you guide me to clear that.

I would click on the Unhandled link to see which items are unhandled. and then look through them to see what error you are receiving