integrating nagios network analyzer with nagios xi

[azerty]

have a problem in integrating nagios network analyzer with nagios xi , , the error shown is ' Failed connect to API. Check your connection to the host (using SSL?) and make sure your Nagios Network Analyzer is version 2014R1.5 or higher. '
i have nagios 5.5.11 and netwok analyzer 2.4.0
i have trial version for both of them
i didn't use ssl for both of them too
what should i do
any help !

[ssax]

Are you using the IP or DNS name in Admin > Manage Components > Nagios Network Analyzer Integration > Settings? Try it with the IP address if you aren't, then test it again.

Please attach a screenshot of those settings.

Additionally, please send the output of these commands:

From the XI server:
- Change X.X.X.X to the IP or your NNA server
- Change NNADNSNAME to the DNS name of your NNA server

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nmap -Pn -p80 X.X.X.X
nslookup NNADNSNAME

From the NNA server:
- Change X.X.X.X to the IP of your XI server
- Change XIDNSNAME to the DNS name of your XI server

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nmap -Pn -p80 X.X.X.X
nslookup XIDNSNAME

Try putting this line in your XI server's /etc/hosts file:

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X.X.X.X NNADNSNAME NNADNSNAME.YOURDOMAIN.COM

Try putting this line in your NNA server's /etc/hosts file:

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X.X.X.X XIDNSNAME XIDNSNAME.YOURDOMAIN.COM

Then test it again and let us know the results.

In addition, run this command as root on both systems (and leave the command running):

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tail -F /var/log/httpd/error_log /var/log/httpd/ssl_error_log

Then test each of those changes and send me the full output from the tail commands from both ends.

Thank you!