Email Delivery Wizard - SMTP Uknown

[rferebee]

Good morning... me again...

Our Exchange admins would like us to test SMTP traffic using Nagios. It was recommended that I utilize the 'Email Delivery' wizard to set this up.

However, the check keeps coming back as an Unknown status and I'm not sure why...

Here's how I have the check configured:

check_email_delivery!--mailto [email protected] --mailfrom [email protected] -H server.state.nv.us --smtp-server server.state.nv.us --smtp-username '[email protected]' --smtp-password 'xxxxxxxxxxx' --smtp-port 25 --imap-server server.state.nv.us --username '[email protected]' --password 'xxxxxxxxxxx' --imap-port 143

See screen shot for check current check state. I've tried with different mail servers and it comes back the same every time. Is there perhaps a permit that I need to have in place or something I need to configure on my XI box?

[npolovenko]

Welcome back, @rferebee! Please replace all xxx in my command with the real data and run this command from the command line:

/usr/local/nagios/libexec/check_email_delivery --mailto xxxxxxx --mailfrom xxxxxxx -H xx.xxx.xxx.xxx --smtp-server xx.xxx.xxx.xxx --smtp-username 'xxxxxxx' --smtp-password 'xxxxxxx ' --smtp-port 25 --imap-server xx.xxx.xxx.xxx --imap-username 'xxxxxxx' ---map-password 'xxxxxxx ' --imap-port 143

And show me the output.

[rferebee]

Here's the output.

[rferebee]

Sorry, it looks like there was a typo in that line of text where "--imap password" should have been. I fixed it and here's the updated output.

[npolovenko]

@rferebee, Sorry, It should be ---imap-password instead of ---map-password. Can you change it in your command and try one more time?

[rferebee]

Yes, I fixed it. The second screen shot above is the output of the corrected command. Still no joy.

[rferebee]

Ok, I think I got this working. I had to adjust the argument according to what was returned in the command line.

It looks like this:

-H xx.xxx.xxx.xxx --mailto [email protected] --mailfrom [email protected] --body 'On-Prem SMTP Test' --username [email protected] --password xxxxxx -w 180 -c 300 --imap-check-interval 3600

The email was sent, but what's odd is that the check is still coming back as 'Unknown' even though the message went out and was received.

[rferebee]

Ok, so the status just changed to Critical for some reason.

I don't know what the heck, "(Return code of 127 is out of bounds. Check if plugin exists)" means...

[npolovenko]

@rferebee, Weird. Can you sign in as nagios user and run the new command?

su - nagios
/usr/local/nagios/libexec/check_email_delivery -H xx.xxx.xxx.xxx --mailto [email protected] --mailfrom [email protected] --body 'On-Prem SMTP Test' --username [email protected] --password xxxxxx -w 180 -c 300 --imap-check-interval 3600

Does it work ok or fail?

Also, is this you command in XI?

-H xx.xxx.xxx.xxx --mailto [email protected] --mailfrom [email protected] --body 'On-Prem SMTP Test' --username [email protected] --password xxxxxx -w 180 -c 300 --imap-check-interval 3600

If so, it needs to be:

$USER1$/check_email_delivery --mailto [email protected] --mailfrom [email protected] --body 'On-Prem SMTP Test' --username [email protected] --password xxxxxx -w 180 -c 300 --imap-check-interval 3600

And you should replace all xxxx.

Untitled.png

[rferebee]

So, when I sign into XI as the Nagios account and run the updated command it returns "Command Not Found".

When I remove the -H xx.xxx.xxx.xxx from my original command in the GUI it doesn't fail, but it began spamming the account with the same e-mail over and over, not following the 1 hour interval I set.

So, it's working, technically. Just not the way we want.