Scheduled Downtime - Unable to remove action

[hoegh]

Hi,

Nagios servers is unable to delete/remove a host or service from scheduled downtime. If I click on the X its deleted, but then it reappears.
I have to wait until the scheduled downtime has elasped before it goes.

Kindly suggest any solution for the above.

Thanks,
Hoegh

[scottwilkerson]

Can you verify you do not have multiple nagios processes running

Code: Select all

ps-ef|grep nagios.cfg

[hoegh]

Can you verify you do not have multiple nagios processes running

Code: Select all

ps-ef|grep nagios.cfg

Below is the output :

Code: Select all

[root@OSLMSnagios ~]# ps -ef|grep nagios.cfg
root       5958   4947  0 09:24 pts/0    00:00:00 grep nagios.cfg
nagios    71055      1  1 Apr18 ?        00:13:07 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    71067  71055  0 Apr18 ?        00:00:10 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg

[scottwilkerson]

That looks normal, what version of XI are you running?

[hoegh]

That looks normal, what version of XI are you running?

We're using
Nagios XI version 5.5.5

[hoegh]

Hi Team,

Please reply on this thread, we're still not able to remove blackout manually.

Thanks
Hoegh

[scottwilkerson]

Do you have any Recurring Downtimes specified in Home -> Incident Management -> Recurring Downtime ?

[hoegh]

Hi Team,

We have set Recurring Downtime for few server for their Boot activity.

Regards,
Hoegh.

[scottwilkerson]

Hi Team,

We have set Recurring Downtime for few server for their Boot activity.

Regards,
Hoegh.

Are any of these the ones you are seeing re-appear?

[hoegh]

Are any of these the ones you are seeing re-appear?

No, it's happening for all servers/services which don't have recurring blackouts.
It's like we're deleting blackout, and once refreshing then It's re-appearing

It seems the file.which stores blackout records are not being sync with delete action...just guessing.

Please help us as it's critical and affecting ticketing system of our production environment.

Thanks
Hoegh