Updates via proxy not working

[vipial1]

Hi,

our nagiosXI is connected to internet via proxy, but updates can not complete

UpdateFail.PNG

It works when connecting nagios to internet directly.

Proxy allows to connect to everywhere.

ProxyConfig.PNG

[npolovenko]

@vipial1, Please try the manual upgrade instructions from the command line instead:
https://assets.nagios.com/downloads/nag ... ctions.pdf

Code: Select all

cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade

If the upgrade process fails, please upload the /tmp/nagiosxi/upgrade.log file in the ticket.

[vipial1]

Hi and thanks for your reply,

same problem when updating manually:
-It works when nagios is conected to internet directly
-It doesn't work via proxy

[lmiltchev]

Have you configured the /etc/yum.conf and /etc/wgetrc files according to the instructions in the KB article below?

https://support.nagios.com/kb/article/n ... s-147.html

[vipial1]

Yes, and still no luck. I am checking the traffic in proxy and don't even arrive any request.

yum.conf

yum.rc.PNG

wgetrc

wgetrc.PNG

[lmiltchev]

Is this a http or https proxy? In the /etc/yum.conf, you have http proxy defined. In the /etc/wgetrc, you have both, however I see:

https_proxy = http://xxx:8080/

instead of:

https_proxy = https://xxx:8080/

Does your proxy require authentication (username/password)?

What do you have in the Proxy Address field under the Proxy Configuration page - just an IP address, "http://xxx/" or "https://xxx/"?

Can you run the following commands and show the output?

Code: Select all

export http_proxy='http://xxx:8080/'
wget --spider api.nagios.com
echo $?

[vipial1]

Hi,

it is a http proxy, thats why it is http in all wgetrc fields.
I have also tried setting https on the https_proxy, and still no luck.

Proxy has not authentication.

In the proxy address I had only the IP, but I just tried with http://xxx.xxx.xxx.xxx and same result.

The output for your command (hidding ips):

Code: Select all

[root@nagios ~]# export http_proxy='http://xxx.xxx.xxx.xxx:8080/'
[root@nagios ~]# wget --spider api.nagios.com
Spider mode enabled. Check if remote file exists.
--2019-07-31 14:56:56--  http://api.nagios.com/
Connecting to xxx.xxx.xxx.xxx:8080... connected.
Proxy request sent, awaiting response... 403 Forbidden
Remote file does not exist -- broken link!!!

[root@nagios ~]# echo $?
8

Which ports needs nagios opened to be updated?

[lmiltchev]

Proxy request sent, awaiting response... 403 Forbidden
Remote file does not exist -- broken link!!!

This is definitely an issue with your proxy. Do you have an access to the proxy's server? Can you run the same command from the CLI on the proxy's machine?

Code: Select all

wget --spider api.nagios.com

You should see the following line in the output (if it's working):

Remote file exists and could contain further links,

Which ports needs nagios opened to be updated?

Just 80 and 443 as far as I know, nothing special.