Uphgrade in progress stuck

[fodorm]

Hello. I have tried to run the automatic upgrade from the UI and it is stuck with the message Update in progress. Please wait. Update may take a few minutes.

Here is the version info:
###################################
# DO NOT DELETE THIS FILE!
# Nagios XI version information
###################################
full=5.5.1
major=5
minor=5.1
releasedate=2018-07-12
release=5501

Any suggestions on how to complete the upgrade?

Thanks.

[benjaminsmith]

Hi @fodorm,

Occasionally, depending on the system, the web update can get stuck. This is known issue that we are working to resolve. Try to close the page, and then run the upgrade from the command line:

Code: Select all

wget -O upgrade.sh https://assets.nagios.com/downloads/nagiosxi/upgrade.sh
sh ./upgrade.sh

See: Nagios XI Upgrade Instructions

[fodorm]

Thanks that did the trick

[benjaminsmith]

Hi @fodorm,

Great. I'll close this out, if you have any other questions, please open a new thread.