nagiosxi UI broken after upgrade from 5.5.11 to 5.61

[ericcl9p]

Hello-

We upgraded from 5.5.11 to 5.6.1 through the web console. After running for quite awhile, the upgrade appeared to be stuck. Refreshing the browser page gave us an 'http error 500'. We can however reach the /nagios link.

We also tried doing the manual upgrade, after the web attempt, as mentioned in https://support.nagios.com/forum/viewto ... 7e#p281862 , but it did not seem to change anything, but that could be because the xiversion file already shows 5.6.1

Tried rebooting, but no luck. It does look like all of the nagiosxi processes are running.

Where should we look next?

Thanks
-Eric

[scottwilkerson]

Can you post the output of the following

Code: Select all

tail -50 /var/log/httpd/error_log

[ericcl9p]

Thanks, should have thought to look at /var/log/httpd/error_log first.

It was an ownership issue on some of the files under the nagiosxi/html dir.


Everything is working now. You may close this ticket.

[scottwilkerson]

Thanks, should have thought to look at /var/log/httpd/error_log first.

It was an ownership issue on some of the files under the nagiosxi/html dir.


Everything is working now. You may close this ticket.

Great!

Locking