SMS Notification Delays

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aastaguy
Posts: 34
Joined: Tue Apr 30, 2019 10:29 am

Re: SMS Notification Delays

Post by aastaguy »

Solved! In case anyone else has this problem. Long story very short, I had previously tried to pair down the number of IP addresses that have tcp/53 access to our DNS Servers and went a bit too far and siphoned off something I shouldn't have. I had a few other issues crop up after the expiration timer hit which led me down this path.

Anyway, Verizon must be doing something in the DNS reverse lookup space that other carriers are not doing, as I only had this issue with Verizon. Once I sorted out the ruleset on both the firewall and the DNS server side, everything started working again.

Hope this helps!
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: SMS Notification Delays

Post by scottwilkerson »

aastaguy wrote:Solved! In case anyone else has this problem. Long story very short, I had previously tried to pair down the number of IP addresses that have tcp/53 access to our DNS Servers and went a bit too far and siphoned off something I shouldn't have. I had a few other issues crop up after the expiration timer hit which led me down this path.

Anyway, Verizon must be doing something in the DNS reverse lookup space that other carriers are not doing, as I only had this issue with Verizon. Once I sorted out the ruleset on both the firewall and the DNS server side, everything started working again.

Hope this helps!
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