dashlet link issue

[biswajit.banerjee]

Hi
Mapped link bandwidth to dashlet and shown on home page . When the url on the dashlet is clicked it is showing object not found .
Please find the screen shot attached

I have 2 Question .
1. Why this error and how can i resolve it
2. Is it possible if I click the dashlet URL it show take me to performance graph of that service in bigger screen
3. It is possible to customize the drop down of time to one hour , instead of minimum 4 hours for any performance graph . if yes how .

[cdienger]

What link are you are you clicking on exactly? Can you highlight it in the screenshots?

[biswajit.banerjee]

I am clicking on the written content of the dashlet , for e.g
10.91.95.21-GigabitEthernet0/0/1 Vodafone To Joka Bandwidth

I hope you understood .

[cdienger]

Did you do any special modifications to make this clickable? This text isn't clickable in graphs that I've set up. What URL does the link point to?

[biswajit.banerjee]

No we have not made any modification to make it clickable .

The attached screen shot will make it clear . We are not able to see the background URL .

IMG_3861.JPG

[cdienger]

Thanks for clarifying. What version of XI is this? I've not been able to reproduce this and wonder if it was a bug previously.

Point your browser to the graph and then on the XI command line run:

tail -f /var/log/httpd/*_log

Let this run and then click the link and stop the tail with CTRL+C. Please provide us with whatever was captured on the command line.

[biswajit.banerjee]

I am using Nagios XI 5.5.11

tail -f /var/log/httpd/*_log
Output :

==> /var/log/httpd/access_log <==
10.91.72.77 - - [16/May/2019:17:51:32 +0530] "GET /nagiosxi//includes/components/xicore/status.php?show=servicedetail&host=10.91.95.21&service=GigabitEthernet0%252F0%252F1+Vodafone+TO+Joka+Bandwidth HTTP/1.1" 200 14963 "http://10.91.72.77/nagiosxi/includes/pa ... ain.php?&=" "Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0"
10.91.72.112 - - [16/May/2019:17:51:32 +0530] "GET /nagiosxi/ajaxhelper.php?cmd=keepalive&nsp=605e916fc96b3cbab2dda89f548439326b3ada0dc4e8f69058bcb673a59a3321 HTTP/1.1" 200 - "http://10.91.72.77/nagiosxi/" "Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0"
10.91.72.77 - - [16/May/2019:17:51:32 +0530] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_service_status_state_summary_html%22%2C%22args%22%3A%7B%22hostname%22%3A%22localhost%22%2C%22servicename%22%3A%22SNMP%2BTraps%22%2C%22service_id%22%3A%225764%22%2C%22display%22%3A%22simple%22%7D%7D&nsp=4d645300c72c1b59a82c23783c4b1a60e954c72ea7af82ceaf5b7636fc49e23b HTTP/1.1" 200 287 "http://10.91.72.77/nagiosxi/includes/co ... &dest=auto" "Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0"
10.91.72.77 - - [16/May/2019:17:51:32 +0530] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_service_status_detailed_info_html%22%2C%22args%22%3A%7B%22hostname%22%3A%22localhost%22%2C%22servicename%22%3A%22SNMP%2BTraps%22%2C%22service_id%22%3A%225764%22%2C%22display%22%3A%22simple%22%7D%7D&nsp=4d645300c72c1b59a82c23783c4b1a60e954c72ea7af82ceaf5b7636fc49e23b HTTP/1.1" 200 624 "http://10.91.72.77/nagiosxi/includes/co ... &dest=auto" "Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0"
10.91.72.112 - - [16/May/2019:17:51:35 +0530] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_pagetop_alert_content_html%22%2C%22args%22%3A%22%22%7D&nsp=605e916fc96b3cbab2dda89f548439326b3ada0dc4e8f69058bcb673a59a3321 HTTP/1.1" 200 1311 "http://10.91.72.77/nagiosxi/" "Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0"
10.91.72.112 - - [16/May/2019:17:51:35 +0530] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_tray_alert_html%22%2C%22args%22%3A%22%22%7D&nsp=605e916fc96b3cbab2dda89f548439326b3ada0dc4e8f69058bcb673a59a3321 HTTP/1.1" 200 895 "http://10.91.72.77/nagiosxi/" "Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0"
10.91.72.77 - - [16/May/2019:17:51:36 +0530] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_service_status_attributes_html%22%2C%22args%22%3A%7B%22hostname%22%3A%22localhost%22%2C%22servicename%22%3A%22SNMP%2BTraps%22%2C%22service_id%22%3A%225764%22%2C%22display%22%3A%22all%22%7D%7D&nsp=4d645300c72c1b59a82c23783c4b1a60e954c72ea7af82ceaf5b7636fc49e23b HTTP/1.1" 200 2984 "http://10.91.72.77/nagiosxi/includes/co ... &dest=auto" "Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0"
10.91.72.77 - - [16/May/2019:17:51:36 +0530] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_service_status_quick_actions_html%22%2C%22args%22%3A%7B%22hostname%22%3A%22localhost%22%2C%22servicename%22%3A%22SNMP%2BTraps%22%2C%22service_id%22%3A%225764%22%2C%22display%22%3A%22simple%22%7D%7D&nsp=4d645300c72c1b59a82c23783c4b1a60e954c72ea7af82ceaf5b7636fc49e23b HTTP/1.1" 200 885 "http://10.91.72.77/nagiosxi/includes/co ... &dest=auto" "Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0"
10.91.72.77 - - [16/May/2019:17:51:36 +0530] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_service_comments_html%22%2C%22args%22%3A%7B%22hostname%22%3A%22localhost%22%2C%22servicename%22%3A%22SNMP%2BTraps%22%2C%22service_id%22%3A%225764%22%2C%22display%22%3A%22simple%22%7D%7D&nsp=4d645300c72c1b59a82c23783c4b1a60e954c72ea7af82ceaf5b7636fc49e23b HTTP/1.1" 200 96 "http://10.91.72.77/nagiosxi/includes/co ... &dest=auto" "Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0"
10.91.72.77 - - [16/May/2019:17:51:36 +0530] "GET /nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_service_status_detailed_info_html%22%2C%22args%22%3A%7B%22hostname%22%3A%22localhost%22%2C%22servicename%22%3A%22SNMP%2BTraps%22%2C%22service_id%22%3A%225764%22%2C%22display%22%3A%22advanced%22%7D%7D&nsp=4d645300c72c1b59a82c23783c4b1a60e954c72ea7af82ceaf5b7636fc49e23b HTTP/1.1" 200 1116 "http://10.91.72.77/nagiosxi/includes/co ... &dest=auto" "Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0"

[cdienger]

A fix is available in 5.6.0 to address this message. From the changelog:

- Fixed Object Does Not Exist message on large systems when ndoutils database is loading with new adjustable performance setting [TPS#14108] -JO

Upgrade the system and let us know if the issue persists.

[biswajit.banerjee]

Thanks for the solution .
We will update and let you know

[cdienger]

Sounds good. We'll wait to hear back from you