Sending Notes and notes url in emails

[scottwilkerson]

Yes, they need to use the xi_host_notification_handler and xi_service_notification_handler notification handlers to use the templates in XI.

If you use different notification handlers, you would need to edit those notification commands instead.

You can have more than one notification handler specified, but realize that each contact is going to receive an email for each of them.

[jenstar13]

Ok great, by the way, i used a form of the way we did it in core 3 before we got XI to make it work for the service and hosts notes and urls

there's notes url but the field showed up in the emails
Service Notes: test message
Service Notes URL:http://jennytest.gspt.net

/usr/bin/printf "%b" "***** Prdnagxi01 Alert *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$\n\nService Notes: $SERVICENOTES$\n\nService Notes URL:$SERVICENOTESURL$" | /bin/mail -s "** $NOTIFICATIONTYPE$ LVSPRD Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$

[jenstar13]

I also installed the Object Notes component , would the macro for that to use be $OBJECTNOTES$ ?

[scottwilkerson]

I also installed the Object Notes component , would the macro for that to use be $OBJECTNOTES$ ?

Unfortunately there is not a way for pull the notes from the Object Notes component into an email.

[jenstar13]

ok you can lock this, thank you for your help

[scottwilkerson]

ok you can lock this, thank you for your help

great!

Locking thread