Errors in upgrading XI manually

[elade]

I have Nagios XI 2014R2.6 which i'm trying to upgrade it to newer version.
I run the sh ./upgrade script and I have those errors.

Any idea why?

Centos version is CentOS release 6.10 (Final)

[scottwilkerson]

Can you install the following package

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yum install perl-Math-Calc-Units -y

then try the upgrade again

[cdienger]

It looks like the machine is missing a couple modules. Try running these commands and then the upgrade again:

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yum -y install perl-Math-Calc-Units
yum -y install perl-Class-Accessor

[elade]

Hi,

I download all those models but it didn't help.
I had to uninstall the XI since it crushed and install a new nagios (version 5.4.12) with the fullinstall script.
During the installation I had many problems with nagios user and with nrpe install.
Finally I install the nagios but the service is not running.

I checked the following:
cat /etc/passwd|grep nag

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nagios:x:500:500::/home/nagios:/bin/bash

cat /etc/group|grep nag

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nagios:x:500:nagios,apache,snmptt
nagcmd:x:501:nagios,apache,snmptt

/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg

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Nagios Core 4.2.4
Copyright (c) 2009-present Nagios Core Development Team and Community Contributors
Copyright (c) 1999-2009 Ethan Galstad
Last Modified: 12-07-2016
License: GPL

Website: https://www.nagios.org
Reading configuration data...
   Read main config file okay...
   Read object config files okay...

Running pre-flight check on configuration data...

Checking objects...
        Checked 14 services.
        Checked 1 hosts.
        Checked 1 host groups.
        Checked 0 service groups.
        Checked 2 contacts.
        Checked 2 contact groups.
        Checked 124 commands.
        Checked 8 time periods.
        Checked 0 host escalations.
        Checked 0 service escalations.
Checking for circular paths...
        Checked 1 hosts
        Checked 0 service dependencies
        Checked 0 host dependencies
        Checked 8 timeperiods
Checking global event handlers...
Checking obsessive compulsive processor commands...
Checking misc settings...

Total Warnings: 0
Total Errors:   0

Things look okay - No serious problems were detected during the pre-flight check

sestatus

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SELinux status:                 disabled

service nagios status

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nagios is not running

ps aux | grep nagios

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nagios   44178  0.0  0.0  49836   852 ?        Ss   16:14   0:00 /usr/local/nagios/bin/ndo2db -c /usr/local/nagios/etc/ndo2db.cfg
nagios   44293  0.0  0.0   8336   820 ?        S    16:14   0:00 /usr/local/nagios/bin/npcd -d -f /usr/local/nagios/etc/pnp/npcd.cfg
root     46879  0.0  0.0 103320   892 pts/1    S+   16:57   0:00 grep nagios

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lock_file=/var/run/nagios.lock

The lock file wasn't in this location so I copied it did restart but still the same.


Any idea why the service is not running?

[cdienger]

Try restarting it and checking the status:

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service nagios restart
service nagios status

Let us know what these commands return. I'd also check the lock file location that nagios.cfg points to:

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grep lock /usr/local/nagios/etc/nagios.cfg

[elade]

I have fixed the problem and install the nagios again.
You can close the ticket