NagiosXI upgrade failed?!

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xpertech
Posts: 399
Joined: Thu Sep 01, 2011 9:47 pm

Re: NagiosXI upgrade failed?!

Post by xpertech »

the file settings were already as your suggested, but no use!
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: NagiosXI upgrade failed?!

Post by npolovenko »

@xpertech, I'm looking at the /usr/local/nagvis/etc/nagvis.ini.php file you sent us earlier. You have one automap entry commented out, but there is another one underneath that needs to be commented out too:

Code: Select all

showautomaps=1
showmapthumbs=1
showrotations=0
cellsperrow=4
Can you PM me the latest copy of the nagvis.ini.php file?
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xpertech
Posts: 399
Joined: Thu Sep 01, 2011 9:47 pm

Re: NagiosXI upgrade failed?!

Post by xpertech »

still error!
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lmiltchev
Bugs find me
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Joined: Mon May 23, 2011 12:15 pm

Re: NagiosXI upgrade failed?!

Post by lmiltchev »

Open the /usr/local/nagvis/etc/nagvis.ini.php file in the text editor and comment out this line:

Code: Select all

showinlists=0
so it's going to look like this:

Code: Select all

; showinlists=0
Try accessing NagVis again. Did it work now?
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npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: NagiosXI upgrade failed?!

Post by npolovenko »

@xpertech, I sent you a PM with the updated nagvis.php.ini file.
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xpertech
Posts: 399
Joined: Thu Sep 01, 2011 9:47 pm

Re: NagiosXI upgrade failed?!

Post by xpertech »

it works after replaced the nagvis.php.ini

1. what had been changed on the nagvis.php.ini?
2. will other NagiosXI host also happened the same problem if upgraded?
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: NagiosXI upgrade failed?!

Post by npolovenko »

@xpertech, I commented out:

Code: Select all

logonenvvar="PHP_AUTH_USER"
Changed:

Code: Select all

logonmodule="LogonEnv"
to:

Code: Select all

logonmodule="LogonSession"
And commented out these lines:

Code: Select all

showautomaps=1
cellsperrow=4
showinlists=0
If you update the other XI server and come across a similar issue, please make the same changes in the nagvis.php.ini file.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
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