BPI not woking after upgraded

[dimsum]

Hi,

BPI not working after upgrading from 2014 to 5.6.3 I have tried to increase memory, execution time out in php.ini but it doesn't work. see my attached.

Any idea please advise.

Thank you.

[benjaminsmith]

Hi @dimsum,

Thanks for uploading the image. It certainly looks like the page is hanging. Can you load the page, tail the Apache logs and post the full output in code wraps.

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tail -f /var/log/httpd/*error_log

Also, what values did you set in /etc/php.ini , for example,

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max_execution_time = 120
max_input_time = 240
memory_limit = 1024M

Increase he max_input_vars as well:

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max_input_vars=100000

Then restart Apache.

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service httpd restart

Thank you.

[dimsum]

here a message log after adjusts some of your mentions.

[Thu Jun 20 14:13:00 2019] [error] [client 10.2.16.131] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /usr/local/nagiosxi/html/includes/components/nagiosbpi/classes/BpGroup_class.php on line 0, referer: http://vte-monnagiosxi/nagiosxi/include ... /index.php

Thank you.

[benjaminsmith]

Hi @dimsum,

Did you make those changes to php.ini and restart Apache? If so, there maybe an issue with your BPI configuration file.

1. Can you PM your system profile?

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message or upload it to the post/ticket.

2. Post or PM the BPI Group configuration file at /usr/local/nagiosxi/etc/components/bpi.conf

3. Also, the BPI log file as well. By default, that will be in /usr/local/nagiosxi/var/components/bpi.log

Thanks.

[dimsum]

I saw some host in BPI config is not sync in hosts in Nagios. I have to revise old host in BPI config file, so now BPI is working.

Thank for your help.

[mbellerue]

Excellent, glad to hear it's working! Closing thread.