Admin missing from menu

[mkaufman]

Hey all,

New user inheriting a new system, so I'm not very familiar with Nagios. We do have the default "nagiosadmin" account credentials, but when we login with that account there is no "Admin" option in the top menu. It appears that we cannot access the admin functions of Nagios.

Does anyone have any input on why this would be missing - account changed and different account provisioned to provide admin access? Admin section purposely hidden somehow? Is there some way it could've been locked, that has to be undone?

Please advise. TIA!

[jomann]

It sounds like the account was set to user instead of admin, can you verify this on the command line by running the following command and showing us the output? If your root password for the mysql has changed please adjust the -p option.

Code: Select all

mysql -pnagiosxi -e "SELECT * FROM nagiosxi.xi_usermeta WHERE user_id = 1 AND keyname = 'userlevel';"

[mkaufman]

That was indeed the case. Thanks for the insight!

[lmiltchev]

Do you have any further questions or it is safe to close this topic? Thanks!