10 GigE Bandwidth Checks Not Generating Properly

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
jimmlegs
Posts: 49
Joined: Thu Jun 20, 2013 11:50 am

10 GigE Bandwidth Checks Not Generating Properly

Post by jimmlegs »

I have been trying to get the bandwidth checks working properly for my 10 GB/s uplinks but NagiosXI never generates the .rrd files. I had generated ~50 other checks on the device at the same time and they all generated correctly. I have tried deleting and re-running the wizard but get the same results.

Thanks
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: 10 GigE Bandwidth Checks Not Generating Properly

Post by ssax »

What type of device is it make/model wise? (you can PM me if that's sensitive info for you)

Let us know the exact hostname you're talking about (and IP).

Please PM me a copy of your profile, you can download it from Admin > System Profile > Download Profile.

Please include /usr/local/nagiosxi/tmp/mrtg-XXX.XXX.XXX.XXX for this device as well.

Run through this guide as well:

https://support.nagios.com/kb/article.php?id=29
jimmlegs
Posts: 49
Joined: Thu Jun 20, 2013 11:50 am

Re: 10 GigE Bandwidth Checks Not Generating Properly

Post by jimmlegs »

The steps in the article have been verified but the issue persists.
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: 10 GigE Bandwidth Checks Not Generating Properly

Post by ssax »

Is it the /var/lib/mrtg RRDs that don't get created or is it the /usr/local/nagios/share/perfdata ones?

Please PM me the full output of this command:

Code: Select all

time LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg
jimmlegs
Posts: 49
Joined: Thu Jun 20, 2013 11:50 am

Re: 10 GigE Bandwidth Checks Not Generating Properly

Post by jimmlegs »

I do not see them being generated in either location

real 2m27.597s
user 0m7.802s
sys 0m0.497s
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: 10 GigE Bandwidth Checks Not Generating Properly

Post by ssax »

Please create a ticket for this and include a link back to this forum thread so we can get a remote session setup:

https://support.nagios.com/tickets/
ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: 10 GigE Bandwidth Checks Not Generating Properly

Post by ssax »

Locking thread, ticket received, we will continue support through the ticket.
Locked