v5.5.8 Service never goes into HARD state

optionstechnology · Post by **optionstechnology** » Wed Jul 10, 2019 10:34 am

These checks have been alerting for hours without sending out any notifications

I am running XI version 5.5.8 -

softstate.PNG

optionstechnology · Post by **optionstechnology** » Wed Jul 10, 2019 10:39 am

running Nagios Core 4.4.2

benjaminsmith · Post by **benjaminsmith** » Wed Jul 10, 2019 11:00 am

Hi @optionstechnology,

This issue is similar to a bug in 4.4.2 which has since been patched in Nagios XI 5.5.9 ( core 4.4.3). Can you take a backup and upgrade to the latest version of Nagios XI?

Backing Up Nagios XI

Upgrade Instructions

Let me know if you have any questions.

optionstechnology · Post by **optionstechnology** » Thu Jul 11, 2019 7:50 am

is it possible to update to just 5.5.9?

benjaminsmith · Post by **benjaminsmith** » Thu Jul 11, 2019 10:10 am

is it possible to update to just 5.5.9?

If you are not using Mod Gearman, that will be fine. Here's the page to download previous versions of Nagios XI.

Nagios XI - Previous Versions

optionstechnology · Post by **optionstechnology** » Mon Jul 15, 2019 9:36 am

cheers, i have upgraded now

benjaminsmith · Post by **benjaminsmith** » Mon Jul 15, 2019 9:41 am

cheers, i have upgraded now

Thanks for the update. Did you have any other questions or shall I close this topic?

Nagios Support Forum

v5.5.8 Service never goes into HARD state

v5.5.8 Service never goes into HARD state

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Re: v5.5.8 Service never goes into HARD state

Re: v5.5.8 Service never goes into HARD state

Re: v5.5.8 Service never goes into HARD state

Re: v5.5.8 Service never goes into HARD state

Re: v5.5.8 Service never goes into HARD state