NRDS Config Manager

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
llc
Posts: 10
Joined: Wed Mar 21, 2018 4:01 am

NRDS Config Manager

Post by llc »

Hi,

Since we have upgrade Nagios XI to version 5.6.4, the NRDS Config Manager page shows this error message :
You must have the version 1.2 or greater of the NRDP Server before you can create a NRDS config.
On this forum i found an old topic with the same error and i tried this :

Code: Select all

cd /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager
rm -f installed.nrds
./install.sh
After a successfull installation, i checked it again but i got the same error on the NRDS Config Manager page.

How can i correct this ?

Regards
Loic
User avatar
lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: NRDS Config Manager

Post by lmiltchev »

The nrdsconfigmanager component needs to be upgraded in order to fix the issue. The new component should be available in approximately 12 hours. If you don't want to wait, you can download it from here:



Don't unzip the file, but install the component by going to: Admin > Manage Components > Browse > nrdsconfigmanager.zip > Upload & Install. You will still have to run:

Code: Select all

cd /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager 
chmod +x install.sh
./install.sh
to finish the upgrade.

Let us know if this helped.

Note: The component will work just fine as is, regardless of the error message about the version number that is shown in the GUI. Upgrading the component will get rid of the error.
You do not have the required permissions to view the files attached to this post.
Be sure to check out our Knowledgebase for helpful articles and solutions!
llc
Posts: 10
Joined: Wed Mar 21, 2018 4:01 am

Re: NRDS Config Manager

Post by llc »

I had to rename the file "component-nrdsconfigmanager.zip" else the upload failed.

It worked fine and i don't have any error in the NRDS Config Manager page.

Thank you.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: NRDS Config Manager

Post by scottwilkerson »

llc wrote:I had to rename the file "component-nrdsconfigmanager.zip" else the upload failed.

It worked fine and i don't have any error in the NRDS Config Manager page.

Thank you.
Great!

Locking
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: NRDS Config Manager

Post by scottwilkerson »

Re-opening and adding a new attachment as the previous one still had an error message when trying to create a new config.

Below is the current version 1.6.6
nrdsconfigmanager.zip
You do not have the required permissions to view the files attached to this post.
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked