Please help with Exchange issues

[benningtonr]

yes, and i just checked again, it is running

[lmiltchev]

Open a DOS Command Prompt, run the following commands and post the output:

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tasklist | find "nsclient++.exe"
netstat -at | find "12489"

[benningtonr]

first one returned:
nsclient++.exe 3772 Services 0 6,800K

Second returned nothing

[scottwilkerson]

Can you verify that the following line is not commented out in the [modules] section nsc.ini

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NSClientListener.dll

If you make changes to the nsc.ini be sure to restart the service

[benningtonr]

it is, so are the others with it, at the top of the ini

[lmiltchev]

OK, so the nsclient++ service is running, firewall supposed to be off, but port 12489 is not opened... Not sure what is going on. Check in the NSC.ini file if you have this line (uncommented):

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port=12489

Also, make sure you have the Nagios XI IP address entered on this line:

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allowed_hosts=

Try restarting the nasclient++ service then run again:

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netstat -atn | find "12489"

[benningtonr]

it says it is listening

[benningtonr]

NSClient - ERROR: Could not complete the request check log file for more information.

is the new error

[benningtonr]

2012-07-02 12:02:59SERVICE NOTIFICATION: nagiosadmin;Exchange 2007;Remote Queue Length;UNKNOWN;xi_service_notification_handler;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:02:59SERVICE ALERT: Exchange 2007;Remote Queue Length;UNKNOWN;HARD;5;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:01:19SERVICE NOTIFICATION: nagiosadmin;Exchange 2007;Messages Pending Routing;UNKNOWN;xi_service_notification_handler;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:01:19SERVICE ALERT: Exchange 2007;Messages Pending Routing;UNKNOWN;HARD;5;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:01:19SERVICE NOTIFICATION: nagiosadmin;Exchange 2007;Exchange Core Services;UNKNOWN;xi_service_notification_handler;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:01:19SERVICE ALERT: Exchange 2007;Exchange Core Services;UNKNOWN;HARD;5;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:00:09SERVICE NOTIFICATION: nagiosadmin;Exchange 2007;Exchange Web Services;UNKNOWN;xi_service_notification_handler;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 12:00:09SERVICE ALERT: Exchange 2007;Exchange Web Services;UNKNOWN;HARD;5;NSClient - ERROR: Could not complete the request check log file for more information.
2012-07-02 11:44:29Auto-save of retention data completed successfully.

[scottwilkerson]

check the nsclient.log on the windows machine...