Dell IDrac checks no longer working

[CAG1704]

Good day support,

We recently started getting monitoring issues with regards to dellemc_check_script for a few Dell servers. Below is what is returned;

(No output on stdout) stderr: WARNING: yacc table file version is out of date

Traceback (most recent call last):
File "/usr/local/nagios/libexec/dellemc_device_check.py", line 257, in <module>
call()
File "/usr/local/nagios/libexec/dellemc_device_check.py", line 239, in call
check_warranty(re_usr_ipCrit=args.usercriticalDays, re_usr_ipWarn=args.userwarningDays,device_obj=deviceObj, address=ip)
File "/usr/local/nagios/libexec/dellemc_check_warranty.py", line 143, in check_warranty
readUserinput_warranty(re_usr_ipCrit, re_usr_ipWarn)
File "/usr/local/nagios/libexec/dellemc_check_warranty.py", line 93, in readUserinput_warranty
criticalDays = int(re_usr_ipCrit)
TypeError: int() argument must be a string or a number, not 'NoneType'

Can you please investigate this and let us know.

Kind Regards,
Coenie Groenewald

[cdienger]

What OS is the XI system installed on?

What is the full command that is being run? Are you able to run it on the command line? Try it both as the root user and the nagios user. You can switch to the nagios user with:

Code: Select all

su - nagios

If you open the wizard(Configure > Configuration Wizards > Dell EMC OpenManage Plug-in for Nagios XI), do the prereq checks pass? Attached a screenshot of it failing.

This is a third party plugin so you may want to open a thread with Dell as well at https://www.dell.com/community/OpenMana ... 3rd-Party- while we also try to help you out here.