BPI config - missing objects => again

[scharft]

BPI config has 4 missing objects(attachment), syncing host and service groups result in:

Error: Unable to match string in config file.
Unable to match string in config file.

manually edit of the bpi config file is not possible, the string can't be found.

[ssax]

Please PM me a fresh profile and these files so that I can investigate:

Code: Select all

/usr/local/nagiosxi/etc/components/bpi.conf
/usr/local/nagiosxi/etc/components/bpi.conf.backup
/usr/local/nagiosxi/var/components/bpi.log

[scharft]

Hi

i've send you last week the required logs and till now no response, please hurry up because all other hosts are filling the list of missing objects:
The current BPI config has 9 missing objects. Missing objects will show up as having an UNKNOWN or UNREACHABLE status

best regards

[ssax]

You have 2 IDC_TEST, please remove one of them (Manually Edit Config), save, then try to sync again and send me any output:

Code: Select all

define IDC_TEST {
        title=IDC_TEST
        desc=for testing purposes
        primary=1
        info=
        members=atvXXXXXXXX;NULL;&, 
        warning_threshold=90
        critical_threshold=80 
        priority=2
        type=default
        auth_users=
}

define IDC_TEST {
        title=IDC_TEST
        desc=for testing purposes
        primary=1
        info=
        members=atXXXXXXXX;NULL;|, 
        warning_threshold=90
        critical_threshold=80 
        priority=2
        type=default
        auth_users=
}

[scharft]

the same error:
Error: Unable to match string in config file.
Unable to match string in config file.
Unable to match string in config file.

deleting the hosts manually in the bpi config looks good but this is not a solution.
The current BPI config has 5 missing objects. Missing objects will show up as having an UNKNOWN or UNREACHABLE status.

any suggestions?

[ssax]

What is the output of this command:

Code: Select all

grep define /usr/local/nagiosxi/etc/components/bpi.conf | uniq -d

[scharft]

nothing happen, not output, should i check some logs?

[ssax]

Hmm, I think we'll need to do this live.

Do you see anything in your /usr/local/nagiosxi/var/components/bpi.log?

Please create a ticket for this and include a link back to this forum thread so we can get a remote session setup (if you already have a ticket, just reply to that one so it pops up on my dashboard, I search for a ticket for you and didn't see one):

Code: Select all

https://support.nagios.com/tickets/

[scharft]

i've created Ticket #308056.
Today i did the nagios upgrade to 5.6.6 and after that i had the same errors
Error: Backup successfully created.
Groups Deleted: 0
Unable to match string in config file.Backup successfully created.
Groups Deleted: 0
Unable to match string in config file.Backup successfully created.
Groups Deleted: 0
Unable to match string in config file.Backup successfully created.
Groups Deleted: 0
Unable to match string in config file.

Backup successfully created.
BPI configuration applied successfully!

[tgriep]

I see the ticket and will continue support there.