Configuration Apply Fails

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Bitflogger
Posts: 226
Joined: Mon Oct 16, 2017 9:24 am

Configuration Apply Fails

Post by Bitflogger »

Hello, I'm running v5.6.5 on a 64-bit VM CentOS server.

I tried to apply a configuration, and received bogus errors concerning a few contacts service and host notification.

After checking the contacts and finding no problem, I tried running it by hand:

[user@server etc]$ sudo su - nagios -c /usr/local/nagiosxi/scripts/reconfigure_nagios.sh

Resetting configuration permissions failed!


I ran the check permissions option under the Admin menu, and it came returned all OK.


I then tried running:

user@server etc]$ sudo su - nagios -c /usr/local/nagiosxi/scripts/reset_config_perms.sh

--- reset_config_perms.sh ------------
> Setting script permissions
/bin/chown: changing ownership of ‘/usr/local/nagiosxi/scripts/backup_xi.sh’: Operation not permitted
/bin/chown: changing ownership of ‘/usr/local/nagiosxi/scripts/change_timezone.sh’: Operation not permitted
/bin/chown: changing ownership of ‘/usr/local/nagiosxi/scripts/components’: Operation not permitted
/bin/chown: changing ownership of ‘/usr/local/nagiosxi/scripts/import_xiconfig.php’: Operation not permitted
/bin/chown: changing ownership of ‘/usr/local/nagiosxi/scripts/manage_services.sh’: Operation not permitted

Followed by a lot of other files.

Here are the permissions of the first file path:

[user@server etc]$ ls -ald /usr/local/nagiosxi
drwxr-xr-x 10 root nagios 102 May 1 2018 /usr/local/nagiosxi

[ead@server etc]$ ls -ald /usr/local/nagiosxi/scripts
drwxr-xr-x 4 root nagios 4096 Jun 20 12:07 /usr/local/nagiosxi/scripts

[user@server etc]$ ls -ald /usr/local/nagiosxi/scripts/backup_xi.sh
-r-xr-x--- 1 root nagios 7766 Aug 1 12:10 /usr/local/nagiosxi/scripts/backup_xi.sh


I tried restoring the OK snapshot from this morning, the apply failed as before.

Earl
Bitflogger
Posts: 226
Joined: Mon Oct 16, 2017 9:24 am

Re: Configuration Apply Fails

Post by Bitflogger »

Hello,

In my System Component Status, I see the Monitoring Engins, Performance Grapher and Database Backend are offline.

When I try to start them, it says "an error occurred processing your request".

Earl
scottwilkerson
DevOps Engineer
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Location: Nagios Enterprises
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Re: Configuration Apply Fails

Post by scottwilkerson »

Can you run the following commands and show the full output

Code: Select all

chage -l nagios
tail -10 /var/log/cron
systemctl status nagios
systemctl status ndo2db
ll /usr/local/nagios/etc/import

/usr/local/nagiosxi/scripts/reconfigure_nagios.sh
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Bitflogger
Posts: 226
Joined: Mon Oct 16, 2017 9:24 am

Re: Configuration Apply Fails

Post by Bitflogger »

Hello,

My backup server had the same problem, then the problem it disappeared.

My tech support staff said there was a problem with the "sudo support module".

The status dashboards look good now, an Apply Configuration works.

Is there any check for damage that I should run?

Thanks for the quick response!

Earl
scottwilkerson
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Re: Configuration Apply Fails

Post by scottwilkerson »

Bitflogger wrote:The status dashboards look good now, an Apply Configuration works.

Is there any check for damage that I should run?
If these show correct and are working there isn't a whole lot more to check. the apply Configuration process utilities almost every component if XI.

It all does makes sense, if the sudo module wasn't working properly many key components would fail.
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Bitflogger
Posts: 226
Joined: Mon Oct 16, 2017 9:24 am

Re: Configuration Apply Fails

Post by Bitflogger »

OK, please lock the case.

Thanks!

Earl
scottwilkerson
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Re: Configuration Apply Fails

Post by scottwilkerson »

Bitflogger wrote:OK, please lock the case.

Thanks!

Earl
Great!

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