ESXI Hosts in "unknown" status

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
lpereira
Posts: 143
Joined: Thu Jul 27, 2017 4:23 pm

ESXI Hosts in "unknown" status

Post by lpereira »

Hello Everyone... i have added 2 ESXI servers in order to monitor their services. However after a few days, those servers started to sent "unknown" results on the check. those are not the only servers i have, but the only ones showing this behaivour.

is there a way to get this working?

thanks.
You do not have the required permissions to view the files attached to this post.
User avatar
mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: ESXI Hosts in "unknown" status

Post by mbellerue »

It's odd that the duration on some of these checks are less than others. On the second server, can you select the Memory for VMHost check, click on the Service State History, and show us the page?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
lpereira
Posts: 143
Joined: Thu Jul 27, 2017 4:23 pm

Re: ESXI Hosts in "unknown" status

Post by lpereira »

mbellerue wrote:It's odd that the duration on some of these checks are less than others. On the second server, can you select the Memory for VMHost check, click on the Service State History, and show us the page?
Here..
You do not have the required permissions to view the files attached to this post.
User avatar
mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: ESXI Hosts in "unknown" status

Post by mbellerue »

Are you able to run the check from Core Configuration Manager, or from the command line as nagios?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
lpereira
Posts: 143
Joined: Thu Jul 27, 2017 4:23 pm

Re: ESXI Hosts in "unknown" status

Post by lpereira »

mbellerue wrote:Are you able to run the check from Core Configuration Manager, or from the command line as nagios?
when i run the command from CCM i got the following answer

Code: Select all

[nagios@nagios~]$ /usr/local/nagios/libexec/check_vmware_api.pl -H "XXX.XXX.XXX" -f "/usr/local/nagiosxi/etc/components/vmware/XXXXXXX_auth.txt" -l "MEM" 
User avatar
mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: ESXI Hosts in "unknown" status

Post by mbellerue »

Wow, no errors or anything. Let's try adding a -v to your command, and running it again to see what we get.

If it still doesn't produce any errors, the next step would be to provide an incorrect password in the auth file and trying the command again. Just to see if we can get any kind of error message out of the plugin.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked