Dashlets not installing

[brandondash]

I've tried to install 2 dashlets and nothing seems to be happening. After "Upload and Install" I get the message "Dashlet scheduled for installation."

I see both the zip files sitting in /usr/local/nagiosxi/tmp/

I see no mention of either file in any nagios or nagiosxi log. I normally see something in /usr/local/nagiosxi/var/cmdsubsys.log

NagiosXI system status is telling me the database is up. What gives?

[benjaminsmith]

Hi Brandon,

What version of Nagios XI are your using? Although not the same behavior you're experiencing, there was a dashlet permission issue fixed in 5.6.6. Is this a custom dashlet you have developed or one from the Nagios Exchange.

If you're using the Enterprise Edition, please post a screen shot of the Audit Log as there should be a message showing the installation or deletion of dashlets.

dashlets.png

After uploading to /usr/local/nagiosxi/tmp/, the dashlet should be installed to the dashlets directory. Let's verify the permission on both of those directories. Upload the file /tmp/support.txt after running the following commands. Thanks.

Code: Select all

ls -ldh /usr/local/nagiosxi/tmp/ > /tmp/support.txt
ls -ld /usr/local/nagiosxi/html/includes/dashlets >> /tmp/support.txt
ls -lhR /usr/local/nagiosxi/html/includes/dashlets >> /tmp/support.txt