Disabling SNMP timeout alerts

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mbeebe
Posts: 144
Joined: Thu Dec 20, 2018 5:12 pm

Disabling SNMP timeout alerts

Post by mbeebe »

Hello (again),

We're using SNMP to monitor our systems, some of which are in very heavy use. During these high usage periods, SNMP will time out and generate a CRIT alert.

We would like this not to happen (the alerts, not the timeouts).

How do we modify timeout checks so that they don't send critical alerts?

-- Mike Beebe
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mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: Disabling SNMP timeout alerts

Post by mbellerue »

In Configure -> Core Config Manager -> Core Configs, you can add an entry to nagios.cfg.

Code: Select all

service_check_timeout_state=u
Which will set the state to Unknown. Then, in your SNMP checks, you can change the Notification Options under the Alert Settings tab, so that the service check only notifies on Warning and Critical.

Will that suit your needs?
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mbeebe
Posts: 144
Joined: Thu Dec 20, 2018 5:12 pm

Re: Disabling SNMP timeout alerts

Post by mbeebe »

mbellerue wrote:In Configure -> Core Config Manager -> Core Configs, you can add an entry to nagios.cfg.

Code: Select all

service_check_timeout_state=u
Which will set the state to Unknown. Then, in your SNMP checks, you can change the Notification Options under the Alert Settings tab, so that the service check only notifies on Warning and Critical.

Will that suit your needs?
That is perfect -- thanks!

Feel free to close,

-- Mike Beebe
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