Latest update in progress few days

[lndifferent]

Nagios XI 5.5.11 running on Centos 6.9 as VM, 64 bit. When I tried to apply the latest updates the update status changed to "Update in progress. Please wait. Update may take a few minutes." It's been like that several days. Then I tried fix someone posted on support forum - it changed status back to normal but updates were never installed.

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echo "UPDATE xi_options SET value = 'yes' WHERE name = 'last_update_acknowledged';" | mysql -t -u root -pnagiosxi nagiosxi
echo "DELETE FROM xi_commands WHERE command = 1120;" | mysql -t -u root -pnagiosxi nagiosxi

Then I tried to install updates again but the same "Upgrade in progress" message shows up and never goes away.

[benjaminsmith]

Hello @Indifferent,

Occasionally, the update is successful but it does not provide the proper exit code in time. If you refresh the page ( on Chrome ctrl + shift + R ) does the version number read 5.6.6 in the bottom left hand corner of the Check for Updates page?

If not, try running a manual upgrade instead. Log in as root to the terminal and run the following commands:

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cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade

See: Nagios XI Update Instructions

[lndifferent]

Manual upgrade worked. Thank you.

[scottwilkerson]

Manual upgrade worked. Thank you.

Great!

Locking