Hello XI support
We are having troubles with BPI duplicates all over again.
In case we still have to rename all the service groups (around 700): how to mass-rename while also updating all the dashboards and FUSION integrations?
Thank you
BPI duplicates all over again (how to mass-rename groups)
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benjaminsmith
- Posts: 5324
- Joined: Wed Aug 22, 2018 4:39 pm
- Location: saint paul
Re: BPI duplicates all over again (how to mass-rename groups
Hi @dlukinski,
Would you mind opening a support ticket for this issue as I believe this is going to be the fastest path to resolution? Also, we'll need the following files from the server and your system profile. Thanks.
To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message and then reply to this post to bring it up in the queue.
Would you mind opening a support ticket for this issue as I believe this is going to be the fastest path to resolution? Also, we'll need the following files from the server and your system profile. Thanks.
Code: Select all
/usr/local/nagiosxi/var/components/bpi.log
/usr/local/nagiosxi/etc/components/bpi.conf
/usr/local/nagiosxi/etc/components/bpi.conf.backup
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message and then reply to this post to bring it up in the queue.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Be sure to check out our Knowledgebase for helpful articles and solutions!
Re: BPI duplicates all over again (how to mass-rename groups
benjaminsmith wrote:Hi @dlukinski,
Would you mind opening a support ticket for this issue as I believe this is going to be the fastest path to resolution? Also, we'll need the following files from the server and your system profile. Thanks.
To send us your system profile.Code: Select all
/usr/local/nagiosxi/var/components/bpi.log /usr/local/nagiosxi/etc/components/bpi.conf /usr/local/nagiosxi/etc/components/bpi.conf.backup
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message and then reply to this post to bring it up in the queue.
Please close this case for now - managed tofix BPI, issues are not yet re-occuring
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benjaminsmith
- Posts: 5324
- Joined: Wed Aug 22, 2018 4:39 pm
- Location: saint paul
Re: BPI duplicates all over again (how to mass-rename groups
Hello @dlukinski,
Great. We'll close this out, but feel free to open another if you have any new questions. Thanks!Please close this case for now - managed tofix BPI, issues are not yet re-occuring
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
Be sure to check out our Knowledgebase for helpful articles and solutions!
Be sure to check out our Knowledgebase for helpful articles and solutions!