Based on threshold reach alert should go to different group

[grayloglearn]

Hi Team,

Can some one help on that how we can configure the service alerts based on threshold reach alert should go to different group.

Ex: Cpu load alert was configured 80% warning 90% critical --> If service got reached to 80 or 90 it will go automatically to respective contact details how we configured in contact details. But

If cpu load reached 80% alert should go to some [email protected]
if cpu load reached 90% alert should go to another [email protected] ,

is it possible in nagios?

[mbellerue]

This isn't possible via normal means in Nagios. It is assumed that there is a person or team responsible for a host/service, and that person or team will respond to any notification regarding the host/service.

[grayloglearn]

We understand that once they receive alert team/person will takecare.

your answer is we can't configure via nagios right ?

[mbellerue]

That was my answer, but apparently I am mistaken. There is a way to do what you need to do. It requires the use of escalations.
https://assets.nagios.com/downloads/nag ... ations.pdf

The basic process is this. You create an escalation for warnings and an escalation for criticals for a service. The escalations are set to start with the first notification that gets sent out. This way you can set different contact information for warnings versus criticals.