BPI not working

[noweda]

Hi all,

our Business Process Intelligence Plug-in ist not working - no content is shown (image1) and clicking
on "Create New BPI Group" or "manually edit Config" results in a HTTP 500 Error.

Our System is running Nagios XI 5.6.7 on CentOS 6.10 and bpi.log is just one line:
BEGIN BPI LOG 1571318356

bpi.conf contains only a very basic config:

define localServices1 {
title=Local Services
desc=Example BPI Group
primary=1
info=http://localhost
members=ux01;Current Load;|,ux01;Current Users;|,ux01;HTTP;|,ux01;00-PING;|,
warning_threshold=1
critical_threshold=2
priority=1
}


any Ideas?
Thanks and kind regads!
simon

[benjaminsmith]

Hello Simoon,

Runt the following tail command on the Apache server while you load the BPI page, and post the output for us to review.

Code: Select all

tail -f /var/log/httpd/*error_log 

Also, a system profile would be very helpful. Thanks.

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share this in a private message and then reply to this post to bring it up in the queue.

[benjaminsmith]

Hello Simon,

It's been a while since my last post. Did you resolve the BPI error? When you have a moment, let us know your status.

[noweda]

Hi,
thanks for your reply, i have been out of office for some time - sorry for the delay.
The Issue still persists and there are no entrys in httpd logs while loading the BPI page(s).

Our Systemprofile is attached.

kind regards
simon

Support edit: xi-profile.zip downloaded and shared with team.

[tgriep]

I found some MYSQL table errors that need to be fixed. Login to the server as root, run the following command to repair all of the tables in the MYSQL database.

Code: Select all

mysqlcheck -f -r -u root -pnagiosxi --all-databases --use-frm

Typically, when you see the spinning circle, that means that the PHP settings need to be increased.
Follow this article to do that.
https://support.nagios.com/kb/article/n ... e-611.html

See if this fixes the issue.

[noweda]

cool - that fixed it.
thank you

[scottwilkerson]

cool - that fixed it.
thank you

Great!

Locking