Cannot make changes to nagios since systems admin left

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tcanthonyii
Posts: 88
Joined: Thu Jan 21, 2016 10:45 am

Cannot make changes to nagios since systems admin left

Post by tcanthonyii »

Error is

Code: Select all

Error: Could not add contact 'khaneline' to host (config file '/usr/local/nagios/etc/hosts/ccl-expcore.acklie.com.cfg', starting on line 16)

I cannot for life of me find him anywhere in the system. I cannot make ANY changes until this error is resolved.
tcanthonyii
Posts: 88
Joined: Thu Jan 21, 2016 10:45 am

Re: Cannot make changes to nagios since systems admin left

Post by tcanthonyii »

So I temporarily added the guy back and then deploy failed because another user was missing. I added that user back and then I was able to deploy. I then removed one user and deployment failed. How can I get these two guys removed and still have everything go through?
scottwilkerson
DevOps Engineer
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Location: Nagios Enterprises
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Re: Cannot make changes to nagios since systems admin left

Post by scottwilkerson »

If you have the Enterprise version
go to CCM -> Tools -> Bulk Modifications Tool
Click Remove Contact
Select the contact, click Find Relationships
Click "Check All" under hosts and Services
Click Save Changes at the bottom

Repeat above for the other contact

Then Apply Configuration
If all goes well, remove the 2 contacts
Apply Configuration again
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tcanthonyii
Posts: 88
Joined: Thu Jan 21, 2016 10:45 am

Re: Cannot make changes to nagios since systems admin left

Post by tcanthonyii »

Thanks that did it! Never have seen that tool before and never was a problem to delete them out either. makes me think they were doing something stupid in their configs (Which knowing them is possible)
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Cannot make changes to nagios since systems admin left

Post by scottwilkerson »

tcanthonyii wrote:Thanks that did it! Never have seen that tool before and never was a problem to delete them out either. makes me think they were doing something stupid in their configs (Which knowing them is possible)
Great!

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