Templates not working..

[ShlomiUni]

Hi, I'm trying to configure templates for my nagios xi system.
I tried 'Service Template' & 'Contact Template'
So for the service template I edited 'generic-service' template and added all the check settings and alerts settings for what I need.
Then I save and apply, and goes to a service and then from 'Manage Templates' I select the template I made and save & apply.
I thought it should update my service with the service template settings but it just doesn't change anything.. it doesn't import any settings from the template to the service.
Same for the 'Contact Templates' I edited 'generic-contact' template and edited with my own settings, Then I create a new contact and selects the 'generic-contact' template, Also no settings are applied to the new contact.
Am I missing something? I'm doing it wrong?
I'm just trying to create a template for check settings & alert settings for services / hosts / contacts so I don't need to manually change it for every new object.

Thanks

[lmiltchev]

Do you have the same variables (as the ones you have in the template) defined locally, on the service level? Local variables will take precedent over inherited variables from a template. Read more on object inheritance here:

https://assets.nagios.com/downloads/nag ... tance.html

Also, to be sure what are your actual settings of an object, you will need to view the service config in the /usr/local/nagios/var/objects.cache file.

If you have any further (specific) questions, please post the configs for the service, and the template this service is currently using. Explain what variables in your opinion should be inherited, but they are not. Thanks!

[ShlomiUni]

Do you have the same variables (as the ones you have in the template) defined locally, on the service level? Local variables will take precedent over inherited variables from a template. Read more on object inheritance here:

https://assets.nagios.com/downloads/nag ... tance.html

Also, to be sure what are your actual settings of an object, you will need to view the service config in the /usr/local/nagios/var/objects.cache file.

If you have any further (specific) questions, please post the configs for the service, and the template this service is currently using. Explain what variables in your opinion should be inherited, but they are not. Thanks!

Hi, Thank you for the reply.
I just finished reading the article you provided and I followed the instructions, I still can't get it working.. I will try to explain what I'm doing:
So I'm using a fresh install of Nagios XI and I'm only monitoring "Nagios" host.
I edited the service template "local-service" like this:

Code: Select all

define service {
    name                            local-service
    use                             generic-service
    max_check_attempts              3
    check_interval                  3
    retry_interval                  1
    check_period                    xi_timeperiod_24x7
    notification_interval           60
    notification_period             xi_timeperiod_24x7
    notification_options            w,c,r,f,
    notifications_enabled           1
    contact_groups                  Tech
    register                        0
}

Then, I created a new service for the host "Nagios" as Nagios-Test-Service, as the following:

Code: Select all

define service {
    host_name                Nagios
    service_description      Nagios-Test-Service
    use                      local-service
    check_command            check-host-alive!!!!!!!!
    register                 1
}

and I applied settings.
I suppose I should see the template settings in my new created service, no?
Am I missing something again? :X

[ShlomiUni]

"local-service" template is located in "/usr/local/nagios/etc/servicetemplates.cfg"
and "Nagios-Test-Service" is located in "/usr/local/nagios/etc/services/Nagios.cfg"

[lmiltchev]

I suppose I should see the template settings in my new created service, no?

No, if you don't have max_check_attempts, check_interval, retry_interval, check_period, etc. defined locally (in the service config), you are not going to be able to see them in the actual config. You would see this line:

Code: Select all

use                         local-service

which tells you that you are inheriting these variables from the "local-service" template. You could view the template's config to see what these values are. Also, you could view the "current" config of the service in the objects.cache, just to make sure it contains the desired directives. Have you reviewed the service definition of "Nagios-Test-Service" in objects.cache?

You haven't modified the configs from the command line, have you? You must do all of the changes under the Core Config Manager (CCM), then apply configuration. If you modified configs manually (from the CLI), as soon as you apply configuration, all of the changes that you made would be overwritten with whatever is in the database (CCM). FYI.