Service check notification issued w/o contacts

[awilson]

Hi. An ESXi VMHost check for datastore issued a notification even though there were no contacts configured for the check. I don't see a containing group that might have the notification enabled. What are your thoughts on where to look?

2019-11-21 12:32:28 server Datastore usage for VMHost Service Problem No CRITICAL *the contact* Nagios XI ESX3 CRITICAL - Storages : 'CS_v7000_LUN-01' is not accessible, 'CS_v7000_LUN-02'(used)=56096 MB (2.68000000000001%), 'CS_v7000_LUN-03'(used)=192219 MB (9.17%), 'CS_v7000_LUN-04'(used)=916711 MB (43.72%), 'CS_v7000_LUN-05'(used)=209409 MB (9.9899999999999

[scottwilkerson]

Does this service have a template assigned?

Doe the template have a contact attached to it?

[debdatta_biswas]

I am writing on behalf of Alan. The template attached to it is xiwizard_generic_service. This is the config of the template.


define host {
name xiwizard_generic_host
check_command check_xi_host_ping!3000.0!80%!5000.0!100%
max_check_attempts 5
check_interval 5
retry_interval 1
check_period xi_timeperiod_24x7
event_handler_enabled 1
flap_detection_enabled 1
process_perf_data 1
retain_status_information 1
retain_nonstatus_information 1
notification_interval 60
notification_period xi_timeperiod_24x7
notifications_enabled 1
register 0

}

[scottwilkerson]

That is bizarre, was *the contact* recently removed from the service? If so was the configuration applied?

can you show the output of the following?

Code: Select all

ps -ef|grep nagios.cfg

[awilson]

I apologize for the delay. I was away from the office.

The result is

Code: Select all

[nagios@nagionasserver~]$ ps -ef|grep nagios.cfg
nagios    9919     1  4 01:56 ?        00:29:28 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios   10102  9919  0 01:56 ?        00:00:01 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios   15973  2653  0 12:43 pts/0    00:00:00 grep nagios.cfg
[nagios@nagionasserver~]$

Thanks

[scottwilkerson]

That is bizarre, was *the contact* recently removed from the service? If so was the configuration applied?

Also, to make any further headway on this, I would need to have you PM me the profile.zip from Admin -> System profile
Please also in the PM include the actual contact name as well as the host/service we are referring to so I know what to look for in the configuration files.

Thanks

[scottwilkerson]

Closed via PM

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