Ping-Service Warning

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ITOMB_IMT
Posts: 181
Joined: Wed Oct 17, 2018 12:55 pm

Ping-Service Warning

Post by ITOMB_IMT »

Hi,

I have a ping service configured, i got an alert from Nagios XI as below.

***** Nagios XI Alert *****

Nagios has detected a problem with this service.

Notification Type: PROBLEM

Service: Ping
Host: Host_name
Address: ip_address
State: WARNING
Info:
PING WARNING - DUPLICATES FOUND! Packet loss = 0%, RTA = 1.98 ms
Date/Time: 2019-11-27 15:01:31

so what does this warning error mean?
scottwilkerson
DevOps Engineer
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Re: Ping-Service Warning

Post by scottwilkerson »

You are getting multiple responses from the ping

can you ping the IP with the following from the XI server to see if you get duplicates

Code: Select all

ping ip_address
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cdienger
Support Tech
Posts: 5045
Joined: Tue Feb 07, 2017 11:26 am

Re: Ping-Service Warning

Post by cdienger »

From the ping man page:
DUPLICATE AND DAMAGED PACKETS
ping will report duplicate and damaged packets. Duplicate packets should never occur, and seem to be caused by inappropriate link-level retransmissions. Duplicates may occur in many situations and are rarely (if ever) a
good sign, although the presence of low levels of duplicates may not always be cause for alarm.

Damaged packets are obviously serious cause for alarm and often indicate broken hardware somewhere in the ping packet's path (in the network or in the hosts).
You may want to check with your network to see if there is something going on or if it was a temporary problem.
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