check_xi_service_snmp_linux_storage_o10000 problem ...

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
xpertech
Posts: 399
Joined: Thu Sep 01, 2011 9:47 pm

check_xi_service_snmp_linux_storage_o10000 problem ...

Post by xpertech »

the plugin "check_xi_service_snmp_linux_storage_o10000" always Critical alert?!

Critical: octet length: 10000 isnnum: 0 0 zero O capital oERROR: Description/Type table : No response from remote host "10.36

Monitor the service with this command
check_xi_service_snmp_linux_storage_o10000!-C tpetng --v2c -m "^/$" -w 90 -c 95 -f!!!!!!!
You do not have the required permissions to view the files attached to this post.
User avatar
mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: check_xi_service_snmp_linux_storage_o10000 problem ...

Post by mbellerue »

That might be a modification of a standard command. Our command is check_xi_service_snmp_linux_storage. Can you go to Configure -> Core Config Manager -> Services -> select the service in question, and click on Run Check Command. Then take a screenshot of the test so we can see the full command that is getting passed through.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
xpertech
Posts: 399
Joined: Thu Sep 01, 2011 9:47 pm

Re: check_xi_service_snmp_linux_storage_o10000 problem ...

Post by xpertech »

after ran the command, the output ...


/usr/local/nagios/libexec/check_snmp_storage_wizard_o10000.pl -H 10.36.3.168 -C tpetng --v2c -m "^/ftp01$" -w 90 -c 95 -f
octet length: 10000 isnnum: 0 0 zero O capital o/ftp01: 29%used(602763MB/2048001MB) (<90%) : OK | '/ftp01'=602763MB;1843201;1945601;0;2048001
You do not have the required permissions to view the files attached to this post.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: check_xi_service_snmp_linux_storage_o10000 problem ...

Post by scottwilkerson »

I see in the command that is failing it is trying to connect to 10.36.3.169 but in your example running the command you are connecting to 10.36.3.168
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
xpertech
Posts: 399
Joined: Thu Sep 01, 2011 9:47 pm

Re: check_xi_service_snmp_linux_storage_o10000 problem ...

Post by xpertech »

actually it's 10.36.3.168

don't know why 10.36.3.168 no respond so frequently, what could be the problem?!
You do not have the required permissions to view the files attached to this post.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: check_xi_service_snmp_linux_storage_o10000 problem ...

Post by scottwilkerson »

Hmm, these are 2 different hosts in your screenshots.

With SNMP you are utilizing UDP packets which certainly are less reliable than say an agents packets that use TCP, but usually they get dropped by a router with network congestion if at all.
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
Locked