5.6.7 Not listing LDAP Users for Import

[optionstechnology]

All of the servers I have upgraded to 5.6.7 have lost the ability to list LDAP users/folders for import-

LDAP.PNG

This was working prior to the upgrade and is only effecting servers upgraded to version 5.6.#

[scottwilkerson]

I believe this was fixed in 5.6.8

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Fixed issue with overwriting user meta data on each page load causing LDAP/AD import blank screen for LDAP/AD users [TPS#14636] -JO

[optionstechnology]

This has worked on most of our servers but one still cannot show the LDAP AD folders-

568ldap.PNG

Any further troubleshooting I can do?

[ssax]

Please PM a screenshot of your settings in Admin > LDAP / AD Integration.

Attach this file as well from the non-working system:

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/usr/local/nagiosxi/html/includes/auth.inc.php

Please enable debug logging by following this KB article:

https://support.nagios.com/kb/article/a ... n-600.html

Then run this tail command (use this one instead of the guide and leave it running):

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tail -Fn0 /var/log/httpd/error_log /var/log/httpd/ssl_error_log

Then try the import again and send us the entire output of the tail command above so that we can see what is occurring.

Please PM a copy of your profile as well, you can download it from Admin > System Profile > Download Profile.

[optionstechnology]

Sent the required files to you. FYI, I've already upgraded to 5.6.9 and I'm still seeing this issue.

Really strange - earlier it wouldn't log me in at all on the LDAP page, giving me the error you see below.

The randomly it would work and log me in and I could see the OUs. Still wouldnt let me add any users though (said none were selected).

[optionstechnology]

Also, the cert definitely is not expired as you can see in my private messages

[ssax]

DC2's cert says expired, DC1 is working. Please check PM.

[optionstechnology]

Just PM'd you the output of the commands you requested.

I guess this would explain why it works sometimes, because its hitting a different DC?

[cdienger]

ssax is out of the office. Please PM me the output.

[optionstechnology]

I have PM'd it to you