Upgrade stalling from 5.6.7 to 5.6.10

[mdavisPFSC]

Hello!

I am trying to upgrade our nagios xi install from 5.6.7 to 5.6.10 and the upgrade seems to be stalling at:

Update in progress. Please wait. Update may take a few minutes.

I don't see any activity in the upgrade log when I SSH into the server with tail /usr/local/nagiosxi/tmp/upgrade.log -n 20.

Any ideas on what could be causing the hold up?

Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.

[mdavisPFSC]

I actually just ran the update procedure from command line and that worked!

wget -O upgrade.sh https://assets.nagios.com/downloads/nagiosxi/upgrade.sh
sh ./upgrade.sh

Please feel free to lock/close this thread. Thanks!

[benjaminsmith]

Hello MDavis,

Welcome to the Nagios Support Forum! Occasionally, depending on the system environment, the GUI upgrade may stall, please try running a manual upgrade instead.

Log in as root to the shell, and run the following commands, and let us know if you're able to upgrade.

Code: Select all

cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade

[scottwilkerson]

I actually just ran the update procedure from command line and that worked!

wget -O upgrade.sh https://assets.nagios.com/downloads/nagiosxi/upgrade.sh
sh ./upgrade.sh

Please feel free to lock/close this thread. Thanks!

Great!

Locking