Unsure of the Issue I'm having

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
donte.perino
Posts: 1
Joined: Wed Jan 22, 2020 10:13 am

Unsure of the Issue I'm having

Post by donte.perino »

Hello,

I'm trying to get my service checks to work on my Nagios XI, but they are returning this error in the console:
Nagios error.PNG
I then run the command with verbose on the instance and am getting this error:
Nagios error 2.PNG
I am not sure what this error is actually referring to and any help would be greatly appreciated.

Thanks!
You do not have the required permissions to view the files attached to this post.
User avatar
mbellerue
Posts: 1403
Joined: Fri Jul 12, 2019 11:10 am

Re: Unsure of the Issue I'm having

Post by mbellerue »

Hi! Welcome to the forum!

The "incorrect credential" error is that it doesn't like the token that you are presenting to NCPA. A couple reasons why this might happen are,

* The command is getting confused by a special character in the token
* The token was set in ncpa.cfg on the remote server, but the NCPA listener service was not restarted
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked