Dashing Integration with XI

[RebeccaIlene]

Hi Team,

We use dashing widgets to for monitoring certain service groups.
This dashboard changes colors based on the overall status of the service group.
The dashboard was working fine but after the recent XI upgrade we have the following issues:

1. The existing tile have stopped updating.
2. Any new service group created when mapped to the tiles do not show any output or colors.

Please let me know if any information is required from my end to work on this.

Thank you,
Rebecca Murray

[scottwilkerson]

Are you using the standard built-in service group dashlets?

do they update if you leave the dashboard and then come back?

[Dim4ksan]

Are you using the standard built-in service group dashlets?

do they update if you leave the dashboard and then come back?

1) Nope
2) Nope

[RebeccaIlene]

Are you using the standard built-in service group dashlets?

do they update if you leave the dashboard and then come back?

No we are not using the standard built in dashlets. We are using another software called as dashing.

Yes, the dashboard automatically gets updated based on the overall status of the service group.

However, the current issue we are facing is with the dashboard tiles not showing colors.

[Box293]

Could you please post some screenshots demonstrating the issue?

[RebeccaIlene]

Hi,
Thanks for looking into this. We have figured out the issue with the script.
It is working now. Please close this thread.

[benjaminsmith]

Hi Rebecca,

Thanks for looking into this. We have figured out the issue with the script.
It is working now. Please close this thread.

Thanks for the update.