E-mail Notification alert even after notification disabled

[mejokj]

Hi Team,

We are getting alert notification on e-mail from nagios xi even after stopped the notification.

I have attached the system profile file.

Please check and assist us on this issue.

Thanks

[mejokj]

Attached system profile

[mejokj]

As we have deleted few service and hosts from nagios web GUI, however we are getting alert notification for the deleted hosts as well.

could you help us to stop those alerts as well

[scottwilkerson]

Lets try running the following:

Code: Select all

echo "UPDATE xi_events SET status_code=2, processing_time=NOW() WHERE event_type=2;"| mysql -p nagiosxi

it will prompt for password on mysql and the default root password is nagiosxi if you have not changed it

[mejokj]

Hi Scottwilkerson,

After ran the below command we didn't get any false alert till now.

echo "UPDATE xi_events SET status_code=2, processing_time=NOW() WHERE event_type=2;"| mysql -p nagiosxi

May i know what exactly the below command will do? will this a permanent solution?

Thanks,

[scottwilkerson]

the command removes any old entries in the table where notifications events occur. this is one possibility for receiving these messages.

Another possibility would be of there were multiple nagios parent processes, but I inspected in you profile and that wasn't the case.

will this a permanent solution?

should be

[mejokj]

Hi Scottwilkerson,

Issue got resolved. Thanks for the support.

Thanks

[scottwilkerson]

Hi Scottwilkerson,

Issue got resolved. Thanks for the support.

Thanks

Great !

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