Nagios Core - Email notification sends an empty message body

[sjothili]

I have configured Nagios (nagioscore-nagios-4.4.5) email notification for all the events generated on my VMs. Since last 2 days, I am receiving an alert email without message body. Please let me know what would have gone wrong and which logs i need to check for debugging and troubleshooting.

Below is my cfg file info:
cat contacts.cfg
###############################################################################
# CONTACTS.CFG - SAMPLE CONTACT/CONTACTGROUP DEFINITIONS
#
#
# NOTES: This config file provides you with some example contact and contact
# group definitions that you can reference in host and service
# definitions.
#
# You don't need to keep these definitions in a separate file from your
# other object definitions. This has been done just to make things
# easier to understand.
#
###############################################################################



###############################################################################
#
# CONTACTS
#
###############################################################################

# Just one contact defined by default - the Nagios admin (that's you)
# This contact definition inherits a lot of default values from the
# 'generic-contact' template which is defined elsewhere.

define contact {

contact_name nagiosadmin ; Short name of user
use generic-contact ; Inherit default values from generic-contact template (defined above)
alias Nagios Admin ; Full name of user
email [email protected] <<***** CHANGE THIS TO YOUR EMAIL ADDRESS ******
}




###############################################################################
#
# CONTACT GROUPS
#
###############################################################################

# We only have one contact in this simple configuration file, so there is
# no need to create more than one contact group.

define contactgroup {

contactgroup_name admins
alias Nagios Administrators
members nagiosadmin
}





////////////////////////////////////////////


cat templates.cfg
###############################################################################
# TEMPLATES.CFG - SAMPLE OBJECT TEMPLATES
#
#
# NOTES: This config file provides you with some example object definition
# templates that are referred by other host, service, contact, etc.
# definitions in other config files.
#
# You don't need to keep these definitions in a separate file from your
# other object definitions. This has been done just to make things
# easier to understand.
#
###############################################################################



###############################################################################
#
# CONTACT TEMPLATES
#
###############################################################################

# Generic contact definition template
# This is NOT a real contact, just a template!

define contact {

name generic-contact ; The name of this contact template
service_notification_period 24x7 ; service notifications can be sent anytime
host_notification_period 24x7 ; host notifications can be sent anytime
service_notification_options w,u,c,r,f,s ; send notifications for all service states, flapping events, and scheduled downtime events
host_notification_options d,u,r,f,s ; send notifications for all host states, flapping events, and scheduled downtime events
service_notification_commands notify-service-by-email ; send service notifications via email
host_notification_commands notify-host-by-email ; send host notifications via email
register 0 ; DON'T REGISTER THIS DEFINITION - ITS NOT A REAL CONTACT, JUST A TEMPLATE!
}



###############################################################################
#
# HOST TEMPLATES
#
###############################################################################

# Generic host definition template
# This is NOT a real host, just a template!

define host {

name generic-host ; The name of this host template
notifications_enabled 1 ; Host notifications are enabled
event_handler_enabled 1 ; Host event handler is enabled
flap_detection_enabled 1 ; Flap detection is enabled
process_perf_data 1 ; Process performance data
retain_status_information 1 ; Retain status information across program restarts
retain_nonstatus_information 1 ; Retain non-status information across program restarts
notification_period 24x7 ; Send host notifications at any time
register 0 ; DON'T REGISTER THIS DEFINITION - ITS NOT A REAL HOST, JUST A TEMPLATE!
}



# Linux host definition template
# This is NOT a real host, just a template!

define host {

name linux-server ; The name of this host template
use generic-host ; This template inherits other values from the generic-host template
check_period 24x7 ; By default, Linux hosts are checked round the clock
check_interval 1 ; Actively check the host every 5 minutes
retry_interval 1 ; Schedule host check retries at 1 minute intervals
max_check_attempts 3 ; Check each Linux host 10 times (max)
check_command check-host-alive ; Default command to check Linux hosts
notification_period workhours ; Linux admins hate to be woken up, so we only notify during the day
; Note that the notification_period variable is being overridden from
; the value that is inherited from the generic-host template!
notification_interval 120 ; Resend notifications every 2 hours
notification_options d,u,r ; Only send notifications for specific host states
contact_groups admins ; Notifications get sent to the admins by default
register 0 ; DON'T REGISTER THIS DEFINITION - ITS NOT A REAL HOST, JUST A TEMPLATE!
}




# Windows host definition template
# This is NOT a real host, just a template!

define host {

name windows-server ; The name of this host template
use generic-host ; Inherit default values from the generic-host template
check_period 24x7 ; By default, Windows servers are monitored round the clock
check_interval 5 ; Actively check the server every 5 minutes
retry_interval 1 ; Schedule host check retries at 1 minute intervals
max_check_attempts 10 ; Check each server 10 times (max)
check_command check-host-alive ; Default command to check if servers are "alive"
notification_period 24x7 ; Send notification out at any time - day or night
notification_interval 30 ; Resend notifications every 30 minutes
notification_options d,r ; Only send notifications for specific host states
contact_groups admins ; Notifications get sent to the admins by default
hostgroups windows-servers ; Host groups that Windows servers should be a member of
register 0 ; DON'T REGISTER THIS - ITS JUST A TEMPLATE
}



# We define a generic printer template that can
# be used for most printers we monitor

define host {

name generic-printer ; The name of this host template
use generic-host ; Inherit default values from the generic-host template
check_period 24x7 ; By default, printers are monitored round the clock
check_interval 5 ; Actively check the printer every 5 minutes
retry_interval 1 ; Schedule host check retries at 1 minute intervals
max_check_attempts 10 ; Check each printer 10 times (max)
check_command check-host-alive ; Default command to check if printers are "alive"
notification_period workhours ; Printers are only used during the workday
notification_interval 30 ; Resend notifications every 30 minutes
notification_options d,r ; Only send notifications for specific host states
contact_groups admins ; Notifications get sent to the admins by default
register 0 ; DON'T REGISTER THIS - ITS JUST A TEMPLATE
}



# Define a template for switches that we can reuse
define host {

name generic-switch ; The name of this host template
use generic-host ; Inherit default values from the generic-host template
check_period 24x7 ; By default, switches are monitored round the clock
check_interval 5 ; Switches are checked every 5 minutes
retry_interval 1 ; Schedule host check retries at 1 minute intervals
max_check_attempts 10 ; Check each switch 10 times (max)
check_command check-host-alive ; Default command to check if routers are "alive"
notification_period 24x7 ; Send notifications at any time
notification_interval 30 ; Resend notifications every 30 minutes
notification_options d,r ; Only send notifications for specific host states
contact_groups admins ; Notifications get sent to the admins by default
register 0 ; DON'T REGISTER THIS - ITS JUST A TEMPLATE
}



###############################################################################
#
# SERVICE TEMPLATES
#
###############################################################################

# Generic service definition template
# This is NOT a real service, just a template!

define service {

name generic-service ; The 'name' of this service template
active_checks_enabled 1 ; Active service checks are enabled
passive_checks_enabled 1 ; Passive service checks are enabled/accepted
parallelize_check 1 ; Active service checks should be parallelized (disabling this can lead to major performance problems)
obsess_over_service 1 ; We should obsess over this service (if necessary)
check_freshness 0 ; Default is to NOT check service 'freshness'
notifications_enabled 1 ; Service notifications are enabled
event_handler_enabled 1 ; Service event handler is enabled
flap_detection_enabled 1 ; Flap detection is enabled
process_perf_data 1 ; Process performance data
retain_status_information 1 ; Retain status information across program restarts
retain_nonstatus_information 1 ; Retain non-status information across program restarts
is_volatile 0 ; The service is not volatile
check_period 24x7 ; The service can be checked at any time of the day
max_check_attempts 3 ; Re-check the service up to 3 times in order to determine its final (hard) state
check_interval 1 ; Check the service every 10 minutes under normal conditions
retry_interval 1 ; Re-check the service every two minutes until a hard state can be determined
contact_groups admins ; Notifications get sent out to everyone in the 'admins' group
notification_options w,u,c,r ; Send notifications about warning, unknown, critical, and recovery events
notification_interval 60 ; Re-notify about service problems every hour
notification_period 24x7 ; Notifications can be sent out at any time
register 0 ; DON'T REGISTER THIS DEFINITION - ITS NOT A REAL SERVICE, JUST A TEMPLATE!
}



# Local service definition template
# This is NOT a real service, just a template!

define service {

name local-service ; The name of this service template
use generic-service ; Inherit default values from the generic-service definition
max_check_attempts 4 ; Re-check the service up to 4 times in order to determine its final (hard) state
check_interval 5 ; Check the service every 5 minutes under normal conditions
retry_interval 1 ; Re-check the service every minute until a hard state can be determined
register 0 ; DONT REGISTER THIS DEFINITION - ITS NOT A REAL SERVICE, JUST A TEMPLATE!
}

[Box293]

Can you please post the following command definitions:

Code: Select all

notify-service-by-email
notify-host-by-email