RRD and XML files no created

[nagiosdxc]

Since February 18th, rrd and xml files are not generated in /usr/local/nagios/share/perfdata for services, so I don't get the graphics. Only the host, the rrd and xml files for host appear, but the graphs are updated and appear. I have done the steps of https://support.nagios.com/kb/article.php?id=9 and I still have the same problems. The message that I get in the graphics is "no data to display" and if it is a new service "No performance graphs were found for this service. If you have just started monitoring this object then it may take up to 15 minutes for the performance graphs to appear", do you have any idea what could be happening and why these files are not generated?

[Box293]

Please follow this KB article to troubleshoot your issue:
https://support.nagios.com/kb/article/n ... ems-9.html

[mtategcps]

I've gone through all those steps also and still can't get graphs:

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ls /usr/local/nagios/var/spool/perfdata/ | wc -l
512
/usr/local/nagios/share/perfdata# ls /usr/local/nagios/var/spool/xidpe/ | wc -l
0

chage -l nagios
Last password change                                    : Jan 28, 2020
Password expires                                        : never
Password inactive                                       : never
Account expires                                         : never
Minimum number of days between password change          : 0
Maximum number of days between password change          : 99999
Number of days of warning before password expires       : 7

The subfolders under /usr/local/nagios/share/perfdata have no files, and I'm getting nothing in the logs.

[scottwilkerson]

What are yo seeing when you run the following

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service npcd status
tail -20 /usr/local/nagios/var/npcd.log
tail -20 /usr/local/nagios/var/perfdata.log

[mtategcps]

I should mention that this system was shutdown in Feb, probably not cleanlly.

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# service npcd status
● npcd.service - LSB: pnp4nagios NPCD Daemon Version 0.6.26
   Loaded: loaded (/etc/init.d/npcd; generated)
   Active: active (running) since Wed 2020-03-18 18:39:13 UTC; 23min ago
     Docs: man:systemd-sysv-generator(8)
    Tasks: 1 (limit: 9513)
   CGroup: /system.slice/npcd.service
           └─1374 /usr/local/pnp4nagios/bin/npcd -d -f /usr/local/pnp4nagios/etc/npcd.cfg
Mar 18 18:39:13 LX000NAGP01 systemd[1]: Starting LSB: pnp4nagios NPCD Daemon Version 0.6.26...
Mar 18 18:39:13 LX000NAGP01 npcd[1260]: Starting npcd: done.
Mar 18 18:39:13 LX000NAGP01 NPCD[1374]: npcd Daemon (0.6.26) started with PID=1374
Mar 18 18:39:13 LX000NAGP01 systemd[1]: Started LSB: pnp4nagios NPCD Daemon Version 0.6.26.
Mar 18 18:39:13 LX000NAGP01 NPCD[1374]: Please have a look at 'npcd -V' to get license information
Mar 18 18:39:13 LX000NAGP01 NPCD[1374]: HINT: load_threshold is disabled - ('0.000000')

That's been running all along

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# tail -20 /usr/local/nagios/var/npcd.log
[01-28-2020 16:19:54] NPCD: npcd Daemon (0.4.14) started with PID=8185
[01-28-2020 16:19:54] NPCD: Please have a look at 'npcd -V' to get license information
[01-28-2020 16:19:54] NPCD: HINT: load_threshold is enabled - ('10.000000')
[02-21-2020 02:57:42] NPCD: Caught Termination Signal - Hasta la vista... baby

Nothing since the shutdown.

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tail -20 /usr/local/nagios/var/perfdata.log
tail: cannot open '/usr/local/nagios/var/perfdata.log' for reading: No such file or directory

I do have a perfdata.log file in /usr/local/pnp4nagios/var/. Here's the tail of that:

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2020-01-30 20:16:28 [49240] [0] process_perfdata.pl-0.6.26 Gearman Worker Daemon
2020-01-30 20:16:28 [49240] [0] Encryptions is enabled
2020-01-30 20:16:28 [49240] [0] Using encryption key specified in /usr/local/pnp4nagios/etc/process_perfdata.cfg
2020-01-30 20:16:28 [49245] [0] Pidfile (/usr/local/pnp4nagios/var/pnp_gearman_worker.pid) created
2020-01-30 20:16:28 [49246] [0] connecting to gearmand 'localhost:4730'
2020-02-21 02:57:41 [49245] [0] *** process_perfdata.pl terminated on signal TERM
2020-02-21 02:57:41 [49245] [0] Removing pidfile (/usr/local/pnp4nagios/var/pnp_gearman_worker.pid)
2020-02-21 02:57:41 [49245] [0] *** process_perfdata.pl received signal HUP (ignored)
2020-02-21 02:57:41 [49246] [0] *** process_perfdata.pl received signal HUP (ignored)

If you would prefer I move this to a new post, please let me know.

[scottwilkerson]

Your logs suggest you are sending perfdata to gearman workers which will not work.

This is likely going to require us needing to see a log of files to fix what was changed, I would highly recommend opening a ticket here
https://support.nagios.com/tickets/